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What is Salesify?

Discover the factors that contribute to the success or failure of your deals. Harness the power of generative AI to streamline your sales process with valuable tools such as call recordings, deal assessments, sentiment tracking, and expert coaching advice. Quickly identify action items, objections, and key challenges to evaluate the progress of your transactions. With our solution, you can drastically improve your demo conversion rates by an impressive 25% to 40%. Additionally, pinpoint areas for improvement in your future calls. Rather than just recording conversations, leverage comprehensive meeting analytics through Salesify to capture every detail. Effortlessly generate tailored AI-powered follow-up emails that encapsulate the discussions and outcomes from your meetings. Furthermore, within your organization, AI coaching provides personalized insights and support for teams and managers alike, prioritizing enhanced performance, effective communication, and optimized workflows. This method not only refines sales techniques such as handling objections and negotiating but also increases conversion rates and customizes customer interactions to suit distinct preferences. By adopting these strategies, you will cultivate a more agile and responsive sales culture, ultimately leading to greater success.

What is Augment CXM?

Revolutionize your contact center operations with AI-powered business intelligence that uncovers crucial opportunities to enhance the efficiency of customer service and elevate the customer experience. Our Customer Experience Management (CXM) platform allows you to monitor both digital and voice interactions in real-time, equipping your team with actionable insights to improve the key performance indicators (KPIs) that are most impactful. Augment CXM meticulously analyzes conversations to uncover customer intentions, pertinent products, and the results of interactions, giving you an in-depth understanding of every element involved. Have you ever encountered a sudden surge of unexpected customer inquiries? Augment CXM proactively detects these spikes in conversations and alerts your team, enabling them to tackle the situation before it escalates into a larger issue. Furthermore, it helps you quickly identify whether specific agents are linked to recurring problems within your contact center, allowing you to deliver focused coaching that enhances their capacity to effectively resolve customer issues. This strategy not only boosts individual agent performance but also reinforces the overall effectiveness of your customer service team, ensuring a more seamless experience for your customers. With these insights, you can foster a culture of continuous improvement that keeps your team engaged and empowered.

Media

Media

Integrations Supported

Salesforce
Amazon Connect
Genesys Cloud CX
Google Meet
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
NICE Enlighten AI
Oracle Cloud Infrastructure
Pipedrive
Zendesk
Zoom

Integrations Supported

Salesforce
Amazon Connect
Genesys Cloud CX
Google Meet
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
NICE Enlighten AI
Oracle Cloud Infrastructure
Pipedrive
Zendesk
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesify

Company Location

United States

Company Website

www.salesify.ai/

Company Facts

Organization Name

Augment CXM

Date Founded

2016

Company Location

United States

Company Website

www.augmentcxm.com

Categories and Features

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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