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What is Sapiens Insurance Platform?

A cutting-edge, AI-enhanced, open, modular, and cohesive insurance platform built for the future boosts adoption rates, delivers sustained value, and empowers insurers to stay ahead in a competitive market. The Sapiens Insurance Platform allows insurers to grow through a flexible yet all-encompassing solution that encompasses entire insurance processes across multiple lines of business. Leveraging AI-driven automation, this platform promotes smart, data-driven business strategies and greatly improves operational efficiency. It is meticulously designed to help insurers navigate the fast-changing terrain of digital insurance technology. In addition, dynamic, user-centered portals are tailored for vendors, agents, brokers, employers, and administrators, ensuring outstanding user experiences across all digital platforms. Moreover, a robust suite of data analytics utilizes AI and machine learning, enabling insurers to gain a holistic view of their operations, effectively apply insights, and make well-informed decisions based on data. This groundbreaking platform is indispensable for any insurer looking to succeed and excel in a challenging marketplace, reinforcing the importance of adaptation in an ever-evolving industry.

What is Pace?

Pace functions as a platform driven by artificial intelligence, specifically designed for the insurance sector, which supports the creation, implementation, and management of agents that streamline various operational workflows. It includes a range of capabilities such as processing submissions, managing policies, handling claims, ensuring quality control, initiating first notices of loss (FNOL), generating certificates, executing endorsements, and performing data entry. These agents are adept at understanding procedures, extracting pertinent information from insurance documents, and facilitating communication through phone calls, emails, and text messages, while also interacting with APIs, web portals, desktop programs, and older systems. The platform boasts features that enhance workflow organization, provide human oversight for sensitive tasks, and maintain thorough audit trails to uphold accountability throughout processes. The agent-building utility known as Tempo within Pace empowers teams in insurance operations to describe procedures in straightforward language and to create and improve agents based on sample cases as standards. Targeting carriers, brokers, managing general agents, third-party administrators, and wholesalers, Pace aims to optimize and automate both back-office and customer service tasks, ultimately improving operational efficiency. By utilizing Pace, insurance companies are positioned to markedly decrease manual labor and elevate the quality of service delivered to their clientele, fostering a more effective operational environment. This innovative approach not only enhances productivity but also supports the transformation of industry standards in service delivery.

Media

Media

Integrations Supported

IDITSuite
Sapiens Decision
Sapiens P&C

Integrations Supported

Guidewire

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Sapiens

Date Founded

1982

Company Location

Israel

Company Website

sapiens.com/platform/insurance-platform/

Company Facts

Organization Name

Pace

Date Founded

2024

Company Location

United States

Company Website

withpace.com

Categories and Features

Insurance

Not specified

Categories and Features

AI Insurance

Not specified

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