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What is Sapling AI Writing Assistant?

Sapling serves as an AI tool designed for customer-oriented departments, seamlessly integrating with messaging platforms and CRMs to help agents craft tailored responses. This innovative platform offers managers valuable conversational insights, enhancing their ability to coach and prepare their teams effectively. With features such as autocomplete, spelling and grammar checks, as well as snippets and text expansion tools, Sapling ensures that communication is both efficient and accurate. Furthermore, its services can be deployed on-premise or in the cloud, catering to various security and privacy needs. The Grammar and Spelling APIs enable the integration of Sapling's advanced language models into bespoke applications and specific use cases. Additionally, the Sapling Suggest feature allows agents to quickly access pertinent answers from a centralized knowledge database, enabling them to respond to customer queries more swiftly by simply clicking on the preferred response. By shifting away from rigid, decision tree-based chatbots, businesses can empower their agents to provide more personalized and effective customer service. This approach not only improves response times but also enhances customer satisfaction, creating a more engaging experience.

What is Espanso?

Bid farewell to tedious copy-and-paste chores by utilizing Espanso, which allows you to create templates just once and automate your responses with ease. Whether you're managing customer inquiries, crafting sales pitches, or composing medical reports, Espanso serves as a comprehensive tool to meet your needs. You can further expand its capabilities by incorporating additional packages or even creating your own templates to share within the Espanso Hub community. For users requiring more advanced features, Espanso enables the integration of code snippets with shell commands or custom scripts, thereby removing the need to manually transfer terminal outputs. Optimize your workflow by utilizing forms designed to simplify complex tasks and facilitate the reuse of templates with little effort. Moreover, you can send values from these forms directly into your personalized scripts, opening up a realm of creative possibilities. Espanso's compatibility spans a diverse array of applications, ensuring that your productivity is enhanced regardless of your working environment. By harnessing the power of Espanso, you'll be able to concentrate on what truly matters while it expertly manages the mundane tasks on your behalf. This efficient automation tool not only saves time but also allows you to engage in more meaningful work.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Avaya Experience Platform
Discord
Five9
Freshdesk
GPT-3.5
Google Chrome
Helpshift
Intercom
LiveChat
Microsoft Outlook
Microsoft Teams
Microsoft Word
NICE CXone Mpower
Notion
Outreach
Salesforce
Textline
Zendesk

Integrations Supported

Amazon Web Services (AWS)
Avaya Experience Platform
Discord
Five9
Freshdesk
GPT-3.5
Google Chrome
Helpshift
Intercom
LiveChat
Microsoft Outlook
Microsoft Teams
Microsoft Word
NICE CXone Mpower
Notion
Outreach
Salesforce
Textline
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sapling Intelligence

Date Founded

2018

Company Location

United States

Company Website

sapling.ai/

Company Facts

Organization Name

Espanso

Company Website

espanso.org

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

Categories and Features

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