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What is Sapling AI Writing Assistant?

Sapling serves as an AI tool designed for customer-oriented departments, seamlessly integrating with messaging platforms and CRMs to help agents craft tailored responses. This innovative platform offers managers valuable conversational insights, enhancing their ability to coach and prepare their teams effectively. With features such as autocomplete, spelling and grammar checks, as well as snippets and text expansion tools, Sapling ensures that communication is both efficient and accurate. Furthermore, its services can be deployed on-premise or in the cloud, catering to various security and privacy needs. The Grammar and Spelling APIs enable the integration of Sapling's advanced language models into bespoke applications and specific use cases. Additionally, the Sapling Suggest feature allows agents to quickly access pertinent answers from a centralized knowledge database, enabling them to respond to customer queries more swiftly by simply clicking on the preferred response. By shifting away from rigid, decision tree-based chatbots, businesses can empower their agents to provide more personalized and effective customer service. This approach not only improves response times but also enhances customer satisfaction, creating a more engaging experience.

What is Jitbit AutoText?

Jitbit AutoText functions as a powerful Text Expander for Windows, allowing users to create acronyms for frequently used text snippets that will automatically be typed out upon entry of the acronym. This software significantly minimizes the number of keystrokes required by effortlessly repeating text snippets, thus saving time. Users can assign keywords or abbreviations to commonly utilized phrases, sentences, or entire paragraphs, facilitating quick insertion across various applications. Unlike the AutoText feature present in MS Office, Jitbit's version provides a comprehensive system-wide capability that boosts autocorrect functionalities in all your favorite programs. This tool is particularly advantageous for customer success teams, seamlessly fitting into ticketing systems while also working harmoniously with email, help desk, and live chat applications. By assembling a collection of responses for standard inquiries, users can ensure vital information is always at hand, thereby streamlining their communication processes and enhancing overall efficiency. Ultimately, Jitbit AutoText not only elevates user productivity but also improves responsiveness across multiple platforms, making it an invaluable asset for professionals in various fields. By utilizing this tool, users can focus more on their core tasks rather than repetitive typing, leading to a more efficient workflow.

Media

Media

Integrations Supported

Avaya Experience Platform
Confluence
Drift
Dropbox Paper
Genesys Cloud CX
Gmail
Google Chrome
HubSpot CRM
Intercom
LiveChat
Mailchimp
Microsoft 365
Microsoft Teams
Microsoft Word
Opera
Salesforce
ServiceNow
Twilio
Zoho Mail

Integrations Supported

Avaya Experience Platform
Confluence
Drift
Dropbox Paper
Genesys Cloud CX
Gmail
Google Chrome
HubSpot CRM
Intercom
LiveChat
Mailchimp
Microsoft 365
Microsoft Teams
Microsoft Word
Opera
Salesforce
ServiceNow
Twilio
Zoho Mail

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

$22.85 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sapling Intelligence

Date Founded

2018

Company Location

United States

Company Website

sapling.ai/

Company Facts

Organization Name

Jitbit

Company Website

www.jitbit.com/autotext/

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

Categories and Features

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