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What is Sapling AI Writing Assistant?

Sapling serves as an AI tool designed for customer-oriented departments, seamlessly integrating with messaging platforms and CRMs to help agents craft tailored responses. This innovative platform offers managers valuable conversational insights, enhancing their ability to coach and prepare their teams effectively. With features such as autocomplete, spelling and grammar checks, as well as snippets and text expansion tools, Sapling ensures that communication is both efficient and accurate. Furthermore, its services can be deployed on-premise or in the cloud, catering to various security and privacy needs. The Grammar and Spelling APIs enable the integration of Sapling's advanced language models into bespoke applications and specific use cases. Additionally, the Sapling Suggest feature allows agents to quickly access pertinent answers from a centralized knowledge database, enabling them to respond to customer queries more swiftly by simply clicking on the preferred response. By shifting away from rigid, decision tree-based chatbots, businesses can empower their agents to provide more personalized and effective customer service. This approach not only improves response times but also enhances customer satisfaction, creating a more engaging experience.

What is NewRA?

NewRA offers a comprehensive open-source platform designed for individuals looking to develop AI-powered chatbot applications, allowing for the creation of interactive chatbots customized with targeted prompts suitable for a range of purposes like lead qualification, product launches, user onboarding, and customer support. This innovative solution integrates a multitude of technologies, including AI chatbots, OpenAI, generative AI, enterprise AI, Langchain, vector databases, large language models, and function calling integrations, all aimed at boosting its functionality. By utilizing these cutting-edge resources, users are empowered to enhance their chatbot experiences, effectively addressing particular business requirements while also improving user engagement. Furthermore, the platform's versatility ensures that it can adapt to evolving market demands, making it a valuable tool for companies aiming to stay ahead in the competitive landscape.

Media

Media

No images available

Integrations Supported

Discord
Five9
Freshdesk
GPT-3
GPT-3.5
Helpshift
HubSpot Marketing Hub
Intercom
LiveChat
Microsoft Outlook
Mozilla Firefox
NICE CXone Mpower
Opera
Outreach
Pipedrive
Slack
Talkdesk
Textline
Workplace from Meta

Integrations Supported

Discord
Five9
Freshdesk
GPT-3
GPT-3.5
Helpshift
HubSpot Marketing Hub
Intercom
LiveChat
Microsoft Outlook
Mozilla Firefox
NICE CXone Mpower
Opera
Outreach
Pipedrive
Slack
Talkdesk
Textline
Workplace from Meta

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

$39/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sapling Intelligence

Date Founded

2018

Company Location

United States

Company Website

sapling.ai/

Company Facts

Organization Name

NewRA.Ai

Date Founded

2023

Company Location

United States

Company Website

www.newra.ai/

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

Categories and Features

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