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What is Sapling AI Writing Assistant?

Sapling serves as an AI tool designed for customer-oriented departments, seamlessly integrating with messaging platforms and CRMs to help agents craft tailored responses. This innovative platform offers managers valuable conversational insights, enhancing their ability to coach and prepare their teams effectively. With features such as autocomplete, spelling and grammar checks, as well as snippets and text expansion tools, Sapling ensures that communication is both efficient and accurate. Furthermore, its services can be deployed on-premise or in the cloud, catering to various security and privacy needs. The Grammar and Spelling APIs enable the integration of Sapling's advanced language models into bespoke applications and specific use cases. Additionally, the Sapling Suggest feature allows agents to quickly access pertinent answers from a centralized knowledge database, enabling them to respond to customer queries more swiftly by simply clicking on the preferred response. By shifting away from rigid, decision tree-based chatbots, businesses can empower their agents to provide more personalized and effective customer service. This approach not only improves response times but also enhances customer satisfaction, creating a more engaging experience.

What is OSlash?

Create effective shortcuts that everyone can easily remember. Streamline your team's access to essential links and commonly used snippets by developing intuitive shortcuts that boost productivity. Whether it involves web pages or frequently referenced text, you can quickly locate, retrieve, and share your work. Utilize shortcuts that are already familiar to you, and if you're unsure, our search functionality can assist you. Keep all vital information easily accessible to avoid wasting time. By implementing shortcuts that can evolve into detailed snippets as you type, you can retrieve information instantly and make the lead conversion process more efficient. Design templates for regular messages using snippets to enhance your workflow. Make sure all sales resources are easily accessible, empowering you to create and manage support tickets swiftly through these shortcuts. Respond to common inquiries with pre-written replies at impressive speed, which will improve issue resolution and boost customer satisfaction. Establish a centralized set of quick shortcuts to maintain a cohesive source of truth for your team. Transition effortlessly between different links and applications while retaining your context. Monitor bugs without hassle by having a single platform for documenting all errors, which not only saves time but also promotes a more organized workflow, crucial for team success. Ultimately, having these shortcuts will contribute to a more efficient work environment that supports collaboration and enhances overall performance.

Media

Media

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Slack
Avaya Experience Platform
ChatGPT
GPT-3
GPT-3.5
Genesys Cloud CX
Gmail
Helpshift
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Teams
Mixmax
Outreach
ServiceNow

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Slack
Avaya Experience Platform
ChatGPT
GPT-3
GPT-3.5
Genesys Cloud CX
Gmail
Helpshift
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Teams
Mixmax
Outreach
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sapling Intelligence

Date Founded

2018

Company Location

United States

Company Website

sapling.ai/

Company Facts

Organization Name

OSlash

Company Location

United States

Company Website

www.oslash.com

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

Categories and Features

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

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