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What is Sara?

Sara is an all-encompassing platform tailored for client communication and workflow management, acting as a pivotal center for various agencies, including state, federal, nonprofit, vocational rehabilitation, workforce development, veterans affairs, criminal justice, and health and human services. It enhances efficiency by simplifying administrative duties, automating client interactions, and ensuring adherence to compliance standards, all while integrating smoothly with current case management systems. The software facilitates everyday tasks such as two-way texting and emailing, scheduling appointments and sending out reminders, generating automated case notes, collecting documents with e-signatures, administering surveys, and enabling HIPAA-compliant video conferencing. Additionally, it diligently chronicles and synchronizes communications with the agency’s official records, offers limitless messaging templates and workflows, and can be tailored to meet specific compliance and program requirements. Consequently, agencies can scale their operations effectively while maintaining consistent communication with their caseloads, which ultimately results in enhanced service delivery. Moreover, this versatility empowers agencies to rapidly adapt to the changing needs and challenges of their respective domains.

What is CITI Unify?

Supported by specialists in child welfare, Unify emerges as a ready-to-implement solution focused on both experiences and results, founded on the EMPOWER platform. This cutting-edge tool adheres to federal CCWIS regulations while enabling child welfare organizations to achieve efficiencies rapidly. By utilizing the swift deployment features of a commercial off-the-shelf (COTS) solution, Unify markedly improves outcomes for children and families in need. It functions on a robust and scalable HHS platform specifically designed to cater to the distinct needs of HHS operations. Additionally, Unify is adaptable for other welfare sectors, such as juvenile and adult services, which enhances its versatility. Its platform-agnostic characteristic facilitates seamless integration with a variety of business and technology strategies. Furthermore, Unify simplifies the management of standardized business processes in accordance with all regulatory requirements and modern practices. Engineered for straightforward deployment and implementation, this solution aligns with the technological competencies typically present within agencies. It also enables organizations to develop custom interfaces using a consistent suite of system protocols and tools, ensuring a personalized approach to their specific demands. Overall, Unify offers a comprehensive framework that efficiently and effectively supports child welfare initiatives, fostering better outcomes for vulnerable populations while remaining flexible to future needs. This adaptability makes it an invaluable asset for agencies aiming to address evolving challenges in welfare services.

Media

Media

Integrations Supported

Akoya
Cvent Event Management
DualEntry
Juspay
Ledge
Microsoft 365
Microsoft SharePoint
Provisian
Utluna

Integrations Supported

Akoya
Cvent Event Management
DualEntry
Juspay
Ledge
Microsoft 365
Microsoft SharePoint
Provisian
Utluna

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sara

Date Founded

2010

Company Location

United States

Company Website

saraworks.com

Company Facts

Organization Name

CITI

Company Location

United States

Company Website

www.citi-us.com/state-and-local/unify

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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