RoomRaccoon Reviews & Ratings

RoomRaccoon

3.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 3 Ratings

Total 3 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 4.5 out of 5 stars
support 2.5 out of 5 stars

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What is Satin Software?

Satin Software's Front Office System is tailored for motels, hotels, and similar establishments, primarily targeting the Australian market while emphasizing ease of use. The system allows for a single charge to be reflected on guest invoices while effectively managing internal charge distribution, enabling quick creation and modifications in just seconds. It facilitates the division of a single account into multiple printed invoices without necessitating separate bookings for additional rooms. Additionally, the system integrates smoothly with the phone infrastructure to oversee bar extensions, coordinate wake-up calls, and showcase guest names. It efficiently monitors and organizes all repair and maintenance duties throughout the property, presenting a visual layout of the actual room configuration. Moreover, it offers the capability to print letters and labels for past, present, or future guests, including companies, debtors, owners, and travel agents, thereby optimizing the use of data generated from its functionality. This all-encompassing solution not only boosts operational efficiency but also significantly enhances the guest experience by streamlining various processes while providing valuable insights for management decisions. Ultimately, it positions establishments to better meet the needs of their clientele in a competitive market.

What is RoomRaccoon?

RoomRaccoon is a cutting-edge, comprehensive Hotel Management System that is relied upon by numerous independent properties worldwide. This robust cloud-based platform utilizes intelligent automation to optimize property operations, increase revenue, and improve the overall guest experience. With RoomRaccoon, hotel operators can utilize a single platform that combines property management, channel management, a booking engine, and a payment system, all in one convenient location! Additional features encompass housekeeping management, revenue optimization, upselling opportunities, online check-in, and much more. The system is designed to be user-friendly and intuitive, ensuring that all users can navigate it with ease, and it also provides exceptional customer support if assistance is necessary. You can experience all these benefits by trying it out for free for 14 days, allowing you to see firsthand how it can transform your hotel operations.

Media

Media

Integrations Supported

Integrations Supported

AFAS Software
Airbnb
Beonprice
Booking.com
DATEV
Duve
Epos Now
Expedia
GuestCentric
Jamezz
OpenKey
Revo XEF
Salto
SnelStart
Toast POS
Tripadvisor
Twinfield
Unit4 Financial Planning & Analysis
Xero
iVvy Venue Management

API Availability

API Availability

Has API

Pricing Information

$75 per month

Pricing Information

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Chromebook

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Programania Software

Date Founded

1993

Company Location

Australia

Company Website

www.satin.com.au

Company Facts

Organization Name

RoomRaccoon

Date Founded

2017

Company Location

Netherlands

Company Website

roomraccoon.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Group Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Vacation Rental

Housekeeping Management
Payment Processing
Reservations Management
Vendor Management

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