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What is SatisMeter?

SatisMeter is capable of detecting dissatisfied customers through various channels such as email, mobile applications, and websites. This innovative multi-channel solution enhances customer loyalty by gathering in-app feedback, utilizing methodologies like the Net Promoter System (NPS), Customer Effort Scores (CES), and Customer Satisfaction (CSAT) measurements. It serves as an essential resource for web and mobile application developers, growth strategists, marketers, and mobile app proprietors. With an impressive average response rate of up to 35%, the unobtrusive and lightweight survey pop-up effectively engages users. Its primary purpose is to identify unhappy customers, mitigate churn, harness the influence of customer advocates, and confirm product development priorities. Integrating the survey into your existing application is made seamless with Segment.com, which takes care of all the targeting requirements for you. By simplifying the process, SatisMeter ensures that businesses can swiftly adapt to customer feedback and enhance their offerings.

What is Expressyon?

Expressyon is a customer satisfaction software that enables businesses to measure, analyze, and improve the experiences of their customers. This platform offers an array of tools for gathering insights through surveys, reviews, and direct feedback, enabling companies to better understand their customers' desires and expectations. With its real-time analytics dashboard, Expressyon assists businesses in recognizing satisfaction patterns, identifying areas that require enhancement, and monitoring customer sentiments across multiple engagement points. By delivering an all-encompassing perspective on customer satisfaction, the platform empowers businesses to make strategic decisions that not only improve customer retention but also minimize churn and nurture enduring relationships with their clientele. Ultimately, Expressyon serves as a vital tool for organizations striving to create exceptional customer experiences.

Media

Media

Integrations Supported

Akita
Chattermill
Cloudflare
Customer.io
EnjoyHQ
Geckoboard
HubSpot Customer Platform
Kapiche
Kleene
Planhat
Rambox
Salesmachine
Shopify Plus
Stackreaction
Wufoo
Zapier
dotdigital Engagement Cloud
sensedata

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Trial Offered?

Pricing Information

$23/month
Lite (1 survey): $23/month
Casual (5 surveys): $39/month
PRO (unlimited): $69/month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SatisMeter

Date Founded

2015

Company Location

Czech Republic

Company Website

www.satismeter.com

Company Facts

Organization Name

DYMENSION

Date Founded

2011

Company Location

France

Company Website

expressyon.com

Categories and Features

Churn Prevention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Forms Automation

Archiving & Retention
Collaboration
Drag & Drop
Full Text Search
Remote Document Access
Text Editing

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey

Categories and Features

Customer Satisfaction

Not specified

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