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What is SatisMeter?

SatisMeter is capable of detecting dissatisfied customers through various channels such as email, mobile applications, and websites. This innovative multi-channel solution enhances customer loyalty by gathering in-app feedback, utilizing methodologies like the Net Promoter System (NPS), Customer Effort Scores (CES), and Customer Satisfaction (CSAT) measurements. It serves as an essential resource for web and mobile application developers, growth strategists, marketers, and mobile app proprietors. With an impressive average response rate of up to 35%, the unobtrusive and lightweight survey pop-up effectively engages users. Its primary purpose is to identify unhappy customers, mitigate churn, harness the influence of customer advocates, and confirm product development priorities. Integrating the survey into your existing application is made seamless with Segment.com, which takes care of all the targeting requirements for you. By simplifying the process, SatisMeter ensures that businesses can swiftly adapt to customer feedback and enhance their offerings.

What is FeedbackRIG?

Customers who voice their dissatisfaction frequently offer the most insightful perspectives for driving your business forward. We undertake the challenging responsibility of identifying patterns and emphasizing key areas that need your attention, enabling you to concentrate your energy on improving your operations. By evaluating how your product, service, and overall customer experience meet, fall short of, or exceed expectations, you can effectively lessen customer dissatisfaction and reduce churn rates. Continuously monitoring customer satisfaction plays a crucial role in pinpointing issues and resolving them swiftly. Our service streamlines the feedback interpretation process, allowing you to derive actionable insights and set Key Performance Indicators with ease. You can also collect feedback using your own domain via a simple URL, enhancing the customization of your approach. Furthermore, integrating user feedback into Trello cards simplifies the collection of screenshots and technical details, reducing the burden of managing customer inputs separately. Engaging your customers effectively can significantly improve loyalty and retention. In conclusion, acknowledging and addressing customer feedback not only enhances satisfaction but can lead to lasting success for your business. By making these improvements, you position your company for a promising trajectory in a competitive market.

Media

Media

Integrations Supported

Akita
Cloudflare
Customer.io
Desktop.com
Easyflow
Geckoboard
HubSpot CRM
Integrately
Kleene
Mailchimp
Rambox
Salesforce
Shopify Plus
Wufoo
Zapier
dotdigital Engagement Cloud
sensedata

Integrations Supported

API Availability

API Availability

Pricing Information

$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Trial Offered?

Pricing Information

$49 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SatisMeter

Date Founded

2015

Company Location

Czech Republic

Company Website

www.satismeter.com

Company Facts

Organization Name

LogicInflux

Date Founded

2017

Company Location

United Kingdom

Company Website

feedbackrig.com

Categories and Features

Churn Prevention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Forms Automation

Archiving & Retention
Collaboration
Drag & Drop
Full Text Search
Remote Document Access
Text Editing

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection

Visual Feedback

Not specified

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