Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,013 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,206 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,874 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    866 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • Resco Inspections+ Reviews & Ratings
    67 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    317 Ratings
    Company Website
  • NMI Payments Reviews & Ratings
    109 Ratings
    Company Website

What is SatisMeter?

SatisMeter is capable of detecting dissatisfied customers through various channels such as email, mobile applications, and websites. This innovative multi-channel solution enhances customer loyalty by gathering in-app feedback, utilizing methodologies like the Net Promoter System (NPS), Customer Effort Scores (CES), and Customer Satisfaction (CSAT) measurements. It serves as an essential resource for web and mobile application developers, growth strategists, marketers, and mobile app proprietors. With an impressive average response rate of up to 35%, the unobtrusive and lightweight survey pop-up effectively engages users. Its primary purpose is to identify unhappy customers, mitigate churn, harness the influence of customer advocates, and confirm product development priorities. Integrating the survey into your existing application is made seamless with Segment.com, which takes care of all the targeting requirements for you. By simplifying the process, SatisMeter ensures that businesses can swiftly adapt to customer feedback and enhance their offerings.

What is Quality Driven Software?

The growth of your business is closely tied to its public image, making it essential to aim for more than merely “good” service. For customers to view you as the foremost option in your field, you must provide outstanding service consistently. Implementing customer satisfaction software can yield critical insights that improve your service offerings. The QDS customer satisfaction software features an intuitive and visually appealing dashboard that summarizes your company’s performance effectively. You can customize reports to identify unhappy customers and uncover areas where your business may be lacking. Furthermore, QDS provides essential tools for conducting proactive employee evaluations and training sessions, enabling you to assess both strengths and weaknesses. Keep in mind that poor communication may not always be a good sign; if clients are not responding to your feedback requests, it could signal deeper issues. QDS's software helps you stay updated by notifying you of negative feedback, low ratings, and clients who fail to engage. By prioritizing this investment in customer satisfaction software, you set the stage for a transformative improvement in your customer relations approach and overall business success. Embracing this technology could lead to stronger customer loyalty and increased satisfaction in the long run.

Media

Media

Integrations Supported

Akita
Chattermill
Cloudflare
Customer.io
Desktop.com
Easyflow
EnjoyHQ
Geckoboard
HubSpot Customer Platform
Intercom
Kapiche
Kleene
Rambox
Salesmachine
Segment
Shopify Plus
Startdeliver
Wufoo
dotdigital Engagement Cloud

Integrations Supported

Akita
Chattermill
Cloudflare
Customer.io
Desktop.com
Easyflow
EnjoyHQ
Geckoboard
HubSpot Customer Platform
Intercom
Kapiche
Kleene
Rambox
Salesmachine
Segment
Shopify Plus
Startdeliver
Wufoo
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$49.00/month
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SatisMeter

Date Founded

2015

Company Location

Czech Republic

Company Website

www.satismeter.com

Company Facts

Organization Name

Quality Driven Software

Company Location

United States

Company Website

qualitydrivensoftware.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Popular Alternatives

Expressyon Reviews & Ratings

Expressyon

DYMENSION

Popular Alternatives

FeedbackRIG Reviews & Ratings

FeedbackRIG

LogicInflux