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What is SatisMeter?

SatisMeter is capable of detecting dissatisfied customers through various channels such as email, mobile applications, and websites. This innovative multi-channel solution enhances customer loyalty by gathering in-app feedback, utilizing methodologies like the Net Promoter System (NPS), Customer Effort Scores (CES), and Customer Satisfaction (CSAT) measurements. It serves as an essential resource for web and mobile application developers, growth strategists, marketers, and mobile app proprietors. With an impressive average response rate of up to 35%, the unobtrusive and lightweight survey pop-up effectively engages users. Its primary purpose is to identify unhappy customers, mitigate churn, harness the influence of customer advocates, and confirm product development priorities. Integrating the survey into your existing application is made seamless with Segment.com, which takes care of all the targeting requirements for you. By simplifying the process, SatisMeter ensures that businesses can swiftly adapt to customer feedback and enhance their offerings.

What is Refiner?

Refiner is a tool focused on enhancing customer satisfaction, crafted specifically for SaaS, eCommerce, and membership platforms. With our sleek and user-friendly survey widgets, you can pose any inquiries to your customers while they engage with your product, allowing them to respond in their own brand's environment and at the opportune moment. Refiner fits effortlessly into your current marketing and sales approaches, enabling the smooth synchronization of survey results with the tools you already utilize, such as your CRM, email marketing automation platform, or even Excel. This tool empowers you to deepen your understanding of your users, their requirements, and how you can assist them in achieving their objectives. Begin your journey today without any cost, and enhance your conversion and retention rates by gathering more insightful customer data. By leveraging this information, you can tailor your offerings to better meet the needs of your audience.

Media

Media

Integrations Supported

Salesforce
Segment
Slack
Zapier
Chattermill
Customer.io
Freshpaint
Geckoboard
HubSpot CRM
HubSpot Customer Platform
Intercom
Mailchimp
Prodsight
Startdeliver

Integrations Supported

Salesforce
Segment
Slack
Zapier
Drip
Google Forms
LinkedIn
Mixpanel
X (Twitter)

API Availability

API Availability

Pricing Information

$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Trial Offered?

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SatisMeter

Date Founded

2015

Company Location

Czech Republic

Company Website

www.satismeter.com

Company Facts

Organization Name

Refiner

Company Location

France

Company Website

refiner.io

Categories and Features

Churn Prevention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Forms Automation

Archiving & Retention
Collaboration
Drag & Drop
Full Text Search
Remote Document Access
Text Editing

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Feedback Collection
Survey Management

Lead Scoring

Not specified

NPS

Not specified

Product Analytics

Not specified

Survey

Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic

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