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What is Sattotal?

Sattotal is an all-encompassing cloud-based solution tailored for repair shops and service centers that specialize in fixing devices such as smartphones, computers, appliances, and various electronics. The platform streamlines the entire repair journey, starting from the device check-in process until it is returned to the customer. Its repair workflow encompasses features such as device check-in with accompanying photographs and customer signatures, a PDF intake receipt, real-time repair status updates with technician notes, a detailed service history, and a QR-code tracking page that allows customers to effortlessly monitor their device's progress online. When it comes to quotations and managing customer relationships, Sattotal simplifies the process by allowing quotes to be sent via email for customers to approve or decline online, while also offering a comprehensive customer relationship management (CRM) system, a dedicated database for devices, and automatic notifications to keep customers informed throughout the repair journey. For shop management, it provides tools for managing spare parts inventory across multiple warehouses, tracking warranties and return merchandise authorizations (RMA), point of sale and invoicing capabilities in supported regions, thorough analytics, an AI assistant, CSV import functions, and customizable roles and permissions for technicians. Designed to serve a global clientele, Sattotal is offered in 19 languages and is specifically adapted to comply with the regulatory standards of 44 countries, ensuring adherence to local tax IDs, tax regulations, currencies, and consumer laws, thus making it an excellent choice for a variety of business settings. Additionally, its user-friendly interface and robust features make Sattotal not just a tool, but a partner in enhancing the operational efficiency of repair businesses worldwide.

What is GearDash?

GearDash distinguishes itself as the sole platform tailored for independent gear retailers, efficiently managing equipment rentals and repairs via a single dashboard. Customers enjoy the convenience of checking in through a QR code or a tablet kiosk, while staff benefit from a live queue that shows service specifics alongside DIN information. Furthermore, automated SMS notifications provide customers with timely updates, letting them know when their equipment is ready for collection, which greatly enhances their service experience. This forward-thinking strategy not only optimizes operational workflows but also markedly boosts customer satisfaction by providing essential information promptly. By integrating these features, GearDash redefines the way independent retailers interact with their clientele.

Media

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Media

Integrations Supported

Integrations Supported

Stripe

API Availability

API Availability

Pricing Information

$15/month
Free Version
Free Trial Offered?

Pricing Information

$69.00
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sattotal

Date Founded

2026

Company Location

Spain

Company Website

sattotal.com

Company Facts

Organization Name

GearDash

Date Founded

2025

Company Location

United States

Company Website

geardash.app/

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

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