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Ratings and Reviews 0 Ratings
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What is Sattotal?
Sattotal is an all-encompassing cloud-based solution tailored for repair shops and service centers that specialize in fixing devices such as smartphones, computers, appliances, and various electronics. The platform streamlines the entire repair journey, starting from the device check-in process until it is returned to the customer.
Its repair workflow encompasses features such as device check-in with accompanying photographs and customer signatures, a PDF intake receipt, real-time repair status updates with technician notes, a detailed service history, and a QR-code tracking page that allows customers to effortlessly monitor their device's progress online.
When it comes to quotations and managing customer relationships, Sattotal simplifies the process by allowing quotes to be sent via email for customers to approve or decline online, while also offering a comprehensive customer relationship management (CRM) system, a dedicated database for devices, and automatic notifications to keep customers informed throughout the repair journey.
For shop management, it provides tools for managing spare parts inventory across multiple warehouses, tracking warranties and return merchandise authorizations (RMA), point of sale and invoicing capabilities in supported regions, thorough analytics, an AI assistant, CSV import functions, and customizable roles and permissions for technicians.
Designed to serve a global clientele, Sattotal is offered in 19 languages and is specifically adapted to comply with the regulatory standards of 44 countries, ensuring adherence to local tax IDs, tax regulations, currencies, and consumer laws, thus making it an excellent choice for a variety of business settings. Additionally, its user-friendly interface and robust features make Sattotal not just a tool, but a partner in enhancing the operational efficiency of repair businesses worldwide.
What is Repair Pilot?
Repair Pilot has the potential to revolutionize your repair business by enhancing efficiency, enriching customer experiences, and boosting revenue while providing immediate access to vital data for comprehensive control over your operations. Tailored specifically for the unique demands of repair enterprises, Repair Pilot is capable of servicing watches, jewelry, computers, clocks, golf equipment, and more. Its user-friendly workflow seamlessly integrates into any existing business structure, often leading to a swift return on investment. Additionally, the software simplifies the management of customers, repairs, and other vital aspects of your operations, making it an excellent CRM solution for repair shops aiming to gain better oversight of their business. With real-time reporting capabilities available at the press of a button, tracking your business performance is effortless, and you can do so remotely from your smartphone, tablet, or any internet-connected device. This flexibility ensures that you can stay informed and make critical decisions no matter where you are.
Media
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Integrations Supported
Integrations Supported
Dropbox
Google Drive
Mailchimp
Microsoft OneDrive
QuickBooks Online
SMS Broadcast
API Availability
API Availability
Has API
Pricing Information
$15/month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Sattotal
Date Founded
2026
Company Location
Spain
Company Website
sattotal.com
Company Facts
Organization Name
Repair Pilot Ltd
Company Location
United Kingdom
Company Website
www.repairtrackingsoftware.com
Categories and Features
Repair Shop
Not specified
Categories and Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Work Order Management
Popular Alternatives
No Alternatives