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What is Sattotal?

Sattotal is an all-encompassing cloud-based solution tailored for repair shops and service centers that specialize in fixing devices such as smartphones, computers, appliances, and various electronics. The platform streamlines the entire repair journey, starting from the device check-in process until it is returned to the customer. Its repair workflow encompasses features such as device check-in with accompanying photographs and customer signatures, a PDF intake receipt, real-time repair status updates with technician notes, a detailed service history, and a QR-code tracking page that allows customers to effortlessly monitor their device's progress online. When it comes to quotations and managing customer relationships, Sattotal simplifies the process by allowing quotes to be sent via email for customers to approve or decline online, while also offering a comprehensive customer relationship management (CRM) system, a dedicated database for devices, and automatic notifications to keep customers informed throughout the repair journey. For shop management, it provides tools for managing spare parts inventory across multiple warehouses, tracking warranties and return merchandise authorizations (RMA), point of sale and invoicing capabilities in supported regions, thorough analytics, an AI assistant, CSV import functions, and customizable roles and permissions for technicians. Designed to serve a global clientele, Sattotal is offered in 19 languages and is specifically adapted to comply with the regulatory standards of 44 countries, ensuring adherence to local tax IDs, tax regulations, currencies, and consumer laws, thus making it an excellent choice for a variety of business settings. Additionally, its user-friendly interface and robust features make Sattotal not just a tool, but a partner in enhancing the operational efficiency of repair businesses worldwide.

What is Repero?

Repero is a specialized management platform tailored for repair shops, designed to optimize operations for businesses involved in the repair of various electronic devices, appliances, and more. This cloud-based solution features a ticketing system that allows users to retrieve client and repair job details from any device, streamlining the process of creating and managing repair orders, recording customer and product information, and monitoring the repair history of each item. Additionally, users can keep in touch with clients through email and SMS notifications, generate and customize invoices and receipts, manage inventory levels for parts and products, and produce analytical reports to assess business performance. With an emphasis on user-friendliness, the mobile-responsive interface empowers technicians and shop managers to quickly establish customer profiles, register products, and begin tracking repairs in just minutes. The platform's combination of integrations and features centered around inventory management, client communication, and repair history tracking greatly boosts the operational efficiency of repair shops. By reducing administrative tasks and saving valuable time, Repero allows businesses to enhance customer satisfaction while maintaining a competitive edge. This holistic approach not only streamlines operations but also fosters growth and sustainability in the repair industry.

Media

No images available

Media

Integrations Supported

Integrations Supported

GitHub

API Availability

API Availability

Pricing Information

$15/month
Free Version
Free Trial Offered?

Pricing Information

€10 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Sattotal

Date Founded

2026

Company Location

Spain

Company Website

sattotal.com

Company Facts

Organization Name

Repero

Date Founded

2019

Company Location

Spain

Company Website

repero.me/

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

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