Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Hightouch Reviews & Ratings
    4.6 out of 5 stars 521 Ratings
    Company Website for Hightouch
  • Knak Reviews & Ratings
    4.7 out of 5 stars 169 Ratings
    Company Website for Knak
  • Gushwork Reviews & Ratings
    4.5 out of 5 stars 29 Ratings
    Company Website for Gushwork
  • Extole Reviews & Ratings
    4.8 out of 5 stars 71 Ratings
    Company Website for Extole
  • Adzooma Reviews & Ratings
    4.6 out of 5 stars 253 Ratings
    Company Website for Adzooma
  • GetResponse Reviews & Ratings
    4.3 out of 5 stars 1,801 Ratings
    Company Website for GetResponse
  • CallHub Reviews & Ratings
    4.4 out of 5 stars 428 Ratings
    Company Website for CallHub
  • ShareCRM Reviews & Ratings
    4.8 out of 5 stars 68 Ratings
    Company Website for ShareCRM
  • Maropost Marketing Cloud Reviews & Ratings
    4.4 out of 5 stars 152 Ratings
    Company Website for Maropost Marketing Cloud

What is Saufter.io?

Saufter functions as an AI-powered customer engagement platform that streamlines behavioral email marketing and campaign management tasks. By analyzing user behavior and their journey phases, it generates customized campaign suggestions that encompass emails, in-app notifications, and surveys, all delivered weekly for quick assessment. This level of automation not only makes marketing efforts more efficient but also improves effectiveness and ensures accurate messaging. Additionally, Saufter is compatible with various platforms, enabling businesses to manage customer interactions across multiple channels effortlessly from a single interface. This functionality greatly elevates the user experience and encourages deeper connections with customers over time. As a result, companies can foster loyalty and drive engagement more effectively.

What is Medallia?

Medallia provides users with the ability to engage in meaningful and organized methods through both digital and traditional surveys. Our user-friendly survey solutions guarantee the collection of pertinent and actionable data that can lead to significant customer impacts. Utilizing advanced AI technology, Medallia analyzes both structured and unstructured survey data through machine learning, allowing it to reveal sentiment, forecast behaviors, pinpoint trends, and suggest actionable steps to enhance customer experiences. By creating highly effective surveys, you can transform customer journeys for the better. Furthermore, our platform allows for swift management of innovation and change across all facets of your experience management program, including design, email communications, survey questions, and language translations. With Medallia surveys, you are empowered to drive meaningful improvements in customer engagement and satisfaction.

Media

Media

Integrations Supported

Integrations Supported

AWS Marketplace
Anecdote
Beam AI
Cendyn Loyalty
Cendyn Revintel
Chief
Decibel
Dimension Labs
Ikigai
LivingLens
Mindful
Motileo
Nango
Operata
Pandium
Quaeris
Salesforce
StepFunction
Topbox

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Saufter.io

Date Founded

2024

Company Location

United Kingdom

Company Website

saufter.io

Company Facts

Organization Name

Medallia

Date Founded

2001

Company Location

United States

Company Website

www.medallia.com

Categories and Features

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Rater Selection
Self Service Portal
Supports External Reviewers

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Pulse Surveys

Journey Orchestration

Not specified

NPS

Not specified

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization

Qualitative Data Analysis

Annotations
Data Visualization
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Mining

Boolean Queries
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Popular Alternatives

ActiveCampaign Reviews & Ratings

ActiveCampaign

4.4 out of 5 stars

Popular Alternatives

NiCE CXone Mpower Reviews & Ratings

NiCE CXone Mpower

NiCE
4.5 out of 5 stars
Ortto Reviews & Ratings

Ortto

5.0 out of 5 stars
Sphinx iQ3 Reviews & Ratings

Sphinx iQ3

Le Sphinx