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What is Savo?
Savo represents a cutting-edge platform that employs AI technology to enhance interviews with the goal of amplifying human intelligence on a grand scale. It engages a diverse array of stakeholders—including employees, customers, and research participants—through AI-driven conversations that convert their feedback into structured insights that aid in decision-making. Rather than simply compressing experiences into conventional survey answers, Savo combines the richness of interviews with the extensive reach of surveys, offering organizations both quantitative metrics and the qualitative insights that clarify them. Users kick off the process by defining a specific business question or selecting from a collection of pre-designed Signal Events, prompting Savo's Event Studio to generate a facilitation guide rooted in its unique Signal Science framework. Participants can easily join the process via a straightforward link from any device, sharing their opinions either verbally or through text without the necessity of prior appointments. During the discussion, the interviewer remains impartial while navigating the conversations, posing insightful questions, and elucidating points as needed. The statements made by participants are subsequently converted into evidence units, which are evaluated against predefined and validated criteria, compared among different individuals, and systematically organized into recognizable patterns, ultimately deepening the organization’s comprehension of the insights collected. This all-encompassing methodology not only improves data gathering but also cultivates a stronger bond between organizations and their stakeholders, ensuring that their voices are genuinely heard and understood. Through this innovative approach, Savo is redefining how organizations gather and utilize feedback to drive meaningful change.
What is Frank?
Frank functions as a cloud-based service that focuses on customer research, empowering product and growth teams to obtain qualitative insights via AI-driven voice interviews. Users can create structured interview guides, share interview links, and embed an interview widget into their websites or applications, facilitating a smooth research process. During conversations, Frank intelligently generates follow-up questions based on the responses provided by participants, while also transcribing and organizing the discussions into clear summaries, themes, sentiments, and essential highlights related to the original exchanges. Teams utilize this innovative tool for a variety of objectives, such as customer discovery, validating products and concepts, onboarding new clients, assessing features, improving customer experience, and exploring reasons behind churn. Furthermore, the platform supports interviews in more than 30 languages, making it accessible to a wide range of audiences. To further enhance integration capabilities, Frank provides a REST API and a compatible MCP connector, allowing teams to effortlessly access and leverage research data alongside other AI tools they may be using. This all-encompassing framework ensures that teams can optimize their research initiatives and extract actionable insights with greater efficiency, ultimately leading to more informed decision-making and strategic growth.
Integrations Supported
Integrations Supported
ChatGPT
Claude
Codex CLI
Cursor
Gemini
Microsoft Copilot
Model Context Protocol (MCP)
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
Savo
Date Founded
2023
Company Location
United States
Company Website
www.savo.ai/
Company Facts
Organization Name
Frank
Date Founded
2026
Company Location
United States
Company Website
www.hifrank.ai/
Categories and Features
AI Interviewing
Not specified
Survey
Not specified
Categories and Features
AI Interviewing
Not specified
User Research
Not specified