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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is LSEG Messenger?

Maintain active engagement with your colleagues and the financial industry, ensuring that your conversations remain secure and compliant even when working remotely. LSEG Messenger is provided at no additional cost with Eikon. With connections to over 30,000 reputable firms across more than 180 countries, it acts as an all-encompassing platform for chatting, sharing updates, accessing real-time data, visualizing charts, and leveraging analytics—all within our secure hosted environment. Notably, this application can operate independently of an Eikon subscription, enhancing its usability for various users. Getting started with LSEG Messenger is simple and intuitive, catering to different connection preferences. This collaboration tool is designed with a wealth of features, emphasizing both security and compliance. Additionally, every user of LSEG Messenger is subjected to screening and validation against World-Check, our comprehensive global risk-intelligence database. You can also utilize LSEG Messenger while on the move through the free Eikon App, which is compatible with all major mobile devices, enabling you to connect seamlessly with vetted buy-side and sell-side firms globally. As such, regardless of your location, you can remain connected and well-informed without any concerns about security or compliance. Moreover, the platform’s robust features empower you to build lasting professional relationships while navigating the complexities of the financial landscape.

Media

Media

Integrations Supported

Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations Supported

Eikon
Global Relay

API Availability

Has API

API Availability

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

LSEG Data & Analytics

Date Founded

2018

Company Location

United Kingdom

Company Website

www.lseg.com/en/data-analytics/products/lseg-messenger

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Team Chat

Not specified

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