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What is Scale Evaluation?
Scale Evaluation offers a comprehensive assessment platform tailored for developers working on large language models. This groundbreaking platform addresses critical challenges in AI model evaluation, such as the scarcity of dependable, high-quality evaluation datasets and the inconsistencies found in model comparisons. By providing unique evaluation sets that cover a variety of domains and capabilities, Scale ensures accurate assessments of models while minimizing the risk of overfitting. Its user-friendly interface enables effective analysis and reporting on model performance, encouraging standardized evaluations that facilitate meaningful comparisons. Additionally, Scale leverages a network of expert human raters who deliver reliable evaluations, supported by transparent metrics and stringent quality assurance measures. The platform also features specialized evaluations that utilize custom sets focusing on specific model challenges, allowing for precise improvements through the integration of new training data. This multifaceted approach not only enhances model effectiveness but also plays a significant role in advancing the AI field by promoting rigorous evaluation standards. By continuously refining evaluation methodologies, Scale Evaluation aims to elevate the entire landscape of AI development.
What is RagMetrics?
RagMetrics is a comprehensive platform designed to evaluate and instill trust in conversational GenAI, specifically focusing on assessing the capabilities of AI chatbots, agents, and retrieval-augmented generation (RAG) systems before and after deployment. By providing continuous evaluations of AI-generated interactions, it emphasizes critical aspects such as precision, relevance, the frequency of hallucinations, the quality of reasoning, and the performance of tools used in genuine conversations.
The system integrates effortlessly with existing AI frameworks, allowing for the monitoring of live dialogues while maintaining a seamless user experience. Equipped with features like automated scoring, customizable evaluation criteria, and thorough diagnostics, it elucidates the underlying causes of any shortcomings in AI responses and offers pathways for enhancement. Users can also perform offline assessments, conduct A/B testing, and engage in regression testing, all while tracking performance trends in real-time via detailed dashboards and alerts.
RagMetrics is adaptable, functioning independently of specific models or deployment methods, which enables it to work with various language models, retrieval systems, and agent architectures. This flexibility guarantees that teams can depend on RagMetrics to improve the efficacy of their conversational AI applications in a multitude of settings, ultimately fostering greater trust and reliance on AI technologies. Furthermore, it empowers organizations to make informed decisions based on accurate data about their AI systems' performance.
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$20/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Scale
Date Founded
2016
Company Location
United States
Company Website
scale.com/evaluation/model-developers
Company Facts
Organization Name
RagMetrics
Date Founded
2024
Company Location
United States
Company Website
ragmetrics.ai/