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What is ScalePad Lifecycle Insights?

Lifecycle Insights by ScalePad is a cloud-centric solution crafted for managed service providers (MSPs) to boost client interaction through virtual Chief Information Officer (vCIO) services and quarterly business assessments. This platform offers seamless integration with a variety of tools such as Professional Services Automation (PSA), Remote Monitoring and Management (RMM), and hardware suppliers, ensuring that critical data on assets, contracts, users, and security awareness is aggregated into a single, user-friendly interface. It includes a suite of templated risk evaluations, tools for generating quarterly business review (QBR) and budget reports, along with features for managing contracts and organizing meetings, complemented by a customizable assessment creation tool. By leveraging a unique digital maturity index and predictive analytics, it identifies potential technology vulnerabilities and calculates the total cost of ownership, turning insights into actionable strategies supported by detailed roadmaps and scorecards. In addition, integrations like Crewhu for customer satisfaction and net promoter score feedback, as well as INFIMA security training, enrich the reporting framework by embedding client satisfaction and security metrics into the evaluations. This comprehensive approach allows MSPs to provide their clients with detailed and insightful reports, ultimately driving more informed decision-making and strategic planning. By centralizing these diverse functionalities, Lifecycle Insights empowers MSPs to enhance their service offerings and strengthen client relationships.

What is GetInSync?

If managed service providers (MSPs) neglect to maintain continuous conversations with their clients regarding possible avenues for business expansion, addressing obstacles, and reducing costs, they may risk being seen as mere interchangeable vendors and could easily be replaced by cheaper alternatives. To combat this challenge, we created the GetInSync platform, which is intended to help MSPs distinguish themselves in a saturated market by prioritizing their clients' business needs over just solving IT issues. Our GetInSync framework and software-as-a-service offering guide MSPs through three simple steps that facilitate their transition from the server room to the boardroom. The initial step is to master the GetInSync methodology, followed by a cooperative onboarding experience with their clients, and culminating in the development of skills relevant to a fractional chief executive officer. By implementing this strategy, MSPs can cultivate stronger partnerships and promote substantial growth for both their businesses and those of their clients, ultimately leading to a more dynamic and sustainable business relationship. This proactive approach ensures that MSPs remain valuable assets rather than being viewed as disposable service providers.

Media

Media

Integrations Supported

Autotask PSA
Breach Secure Now
Cisco Meraki
ConnectWise PSA
CrewHu
Hudu
INFIMA
IT Glue
Liongard
Microsoft 365
Microsoft Power BI
Microsoft PowerPoint
Microsoft Word
NinjaOne
Phin Security Awareness Training
ScalePad
SmileBack
Syncro
Zapier
vCIO Hero

Integrations Supported

Autotask PSA
Breach Secure Now
Cisco Meraki
ConnectWise PSA
CrewHu
Hudu
INFIMA
IT Glue
Liongard
Microsoft 365
Microsoft Power BI
Microsoft PowerPoint
Microsoft Word
NinjaOne
Phin Security Awareness Training
ScalePad
SmileBack
Syncro
Zapier
vCIO Hero

API Availability

Has API

API Availability

Has API

Pricing Information

$149/month
Free Trial Offered?
Free Version

Pricing Information

$795 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/lifecycle-insights/

Company Facts

Organization Name

GetInSync

Date Founded

2018

Company Location

Canada

Company Website

getinsync.ca

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

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