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What is ScalePad Lifecycle Manager?

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

What is InsightPro?

Boost your sales and elevate service quality by tapping into your organization's full capabilities with our comprehensive Sales, Installation, and Warranty Management Software. Equipped with proactive timers and alerts, this software ensures that every task stays on schedule, leaving no detail unattended. Emphasizing efficiency, it gathers precise information and eliminates the burden of redundant data entry. This approach fosters productivity, allowing you to execute tasks accurately on the first try and significantly reducing the likelihood of return visits. Furthermore, accountability is heightened as the platform delivers real-time data and analytics, enhancing visibility across various departments. We pride ourselves on being a reliable ally for both large corporations and smaller enterprises. InsightPro Warranty & Service Management simplifies the claims process by optimizing it from beginning to end, creating a cohesive system that speeds up claim resolution, reduces expenses, and ensures comprehensive oversight. Designed for simplicity, this cloud-based solution requires minimal configuration, enabling swift implementation and immediate advantages for your business. By integrating this cutting-edge software, you can significantly improve your operational efficiency and gain enhanced control over your service management workflows, ultimately leading to a more agile organization. Embrace the future of service management and witness transformative results in your operational practices.

Media

Media

Integrations Supported

Atera
Auvik
ConnectWise Automate
ConnectWise RMM
Datto RMM
Freshservice
HaloPSA
Hudu
Kaseya BMS
LogMeIn Central
Microsoft Endpoint Manager
Naverisk RMM & PSA
NinjaOne
Pulseway
RepairShopr
ServiceNow
SuperOps
Syncro
Vorex
Warranty Wizard

Integrations Supported

Atera
Auvik
ConnectWise Automate
ConnectWise RMM
Datto RMM
Freshservice
HaloPSA
Hudu
Kaseya BMS
LogMeIn Central
Microsoft Endpoint Manager
Naverisk RMM & PSA
NinjaOne
Pulseway
RepairShopr
ServiceNow
SuperOps
Syncro
Vorex
Warranty Wizard

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/lifecycle-manager/

Company Facts

Organization Name

InsightPro

Date Founded

2014

Company Location

United States

Company Website

www.insightpro.com

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

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