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What is ScalePad Lifecycle Manager?

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

What is Propel Your MSP?

Introducing a powerful MSP IT Roadmap application tailored specifically for vCIOs, which facilitates the rapid and efficient development of detailed 5-Year IT Roadmap plans for clients by utilizing real-time updates on warranties, purchase dates, and end-of-life statuses. This innovative tool improves project planning, makes agreement alterations easier, and simplifies asset replacement while ensuring that warranties are meticulously monitored. Users can generate quarterly reports for QBRs in a fraction of the usual time, enabling proactive budgeting for clients with accurate forecasts concerning cloud services, hardware, software, and various IT solutions. Moreover, the app offers customizable reports, budgets, and summaries, which can be personalized with unique branding elements such as colors and logos to enhance professionalism. To enrich the user experience, the application features comprehensive assistance options that make navigation straightforward and provide ongoing support, thus equipping vCIOs to offer outstanding service to their clients. With these functionalities, the app not only streamlines IT asset management but also empowers clients to make well-informed decisions regarding their IT investments, ultimately driving greater operational efficiency and success. This comprehensive approach ensures that all aspects of IT planning and management are covered, fostering enhanced collaboration between vCIOs and their clients.

Media

Media

Integrations Supported

ConnectWise Automate
ConnectWise PSA
Autotask PSA
Backup Radar
ConnectWise RMM
Datto ALTO
Datto RMM
Freshservice
Hudu
IT Glue
Kaseya 365
ManageEngine Desktop Central MSP
NinjaOne
RepairShopr
ScalePad
ScalePad Backup Radar
ServiceNow
SonicWall Analytics
SuperOps
Syncro

Integrations Supported

ConnectWise Automate
ConnectWise PSA

API Availability

API Availability

Pricing Information

$149/month
X: Complete Customer Success

$15.00 per 1 Licensed Client Per Month
Free Version

Pricing Information

$79 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/lifecycle-manager/

Company Facts

Organization Name

Propel Your MSP

Date Founded

2018

Company Location

Canada

Company Website

www.propelyourmsp.com

Categories and Features

Asset Tracking

Not specified

IT Asset Management

Not specified

MSP

Not specified

Warranty Management

Not specified

Categories and Features

MSP

Dashboard

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