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What is SchedX?

SchedX is a sophisticated AI-powered inbound sales development representative (SDR) designed to interact with website visitors instantly, qualify leads, and effortlessly arrange meetings on your sales calendar. Acting as a digital conversational partner, SchedX engages users, addresses product inquiries, and gathers qualification data by employing frameworks like BANT or MEDDIC. Furthermore, it proactively contacts inbound leads who have filled out forms, providing immediate responses and scheduling meetings without the typical delays that come with manual follow-ups. Equipped with in-depth knowledge of your products, unique value proposition, pricing models, and competitive analysis, SchedX ensures that only high-potential leads are passed on to the appropriate sales team members. The setup process is straightforward: simply train SchedX on your product offerings, create and test your virtual assistant, integrate it into your website, and you can begin converting visitors into scheduled appointments within minutes. This cutting-edge tool not only improves lead engagement but also significantly enhances overall sales productivity, making it a vital asset for any sales team. Ultimately, SchedX represents a transformative step forward in the way businesses interact with potential customers online.

What is NICE Proactive AI Agent?

NICE's Proactive AI Agent is an innovative solution designed to enhance complex customer interactions across various industries, including healthcare, finance, telecommunications, and education. By engaging customers throughout their journey, it anticipates needs and addresses potential problems proactively, which significantly lowers the number of incoming inquiries. This advanced agent can handle lengthy interactions that may extend over days, weeks, or even years, maintaining consistent communication through multiple channels like text, email, web forms, and voice calls. With more than 30 ready-to-deploy applications, it automates over 90% of customer interactions, freeing human agents to concentrate on more intricate, high-value engagements when needed. This approach not only increases customer satisfaction but also improves operational efficiency by reducing manual tasks and cutting costs, leading to a more streamlined customer service environment. Moreover, the deployment of this AI technology promotes a more tailored experience, enabling businesses to cultivate stronger, lasting relationships with their customers as they evolve. Ultimately, the adoption of such innovative solutions positions companies to thrive in a competitive landscape.

Media

Media

Integrations Supported

NICE CXone Mpower

Integrations Supported

NICE CXone Mpower

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SchedX

Company Location

United States

Company Website

www.schedx.ai/

Company Facts

Organization Name

NICE

Date Founded

1986

Company Location

United States

Company Website

www.nice.com/products/proactive-ai-agent

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

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