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What is Schematix?

Employ Schematix to effectively document complex information systems with precision. This robust platform allows for the modeling and analysis of the interactions between various IT applications, services, systems, and networks. IT professionals utilize Schematix to organize, share, and maintain vital knowledge about IT configurations, which aids in making safer changes, speeding up troubleshooting, and providing greater peace of mind. Create an interactive visualization of your software dependencies, cloud services, IT infrastructure, business processes, and beyond to boost clarity and control. Ideal for both individuals and teams, Schematix supports real-time collaboration, making it particularly beneficial for remote work scenarios. Offered in both SaaS and on-premises formats, every version comes with extensive support, regular backups, training materials, and free upgrades throughout your subscription period. Furthermore, Schematix gives you the tools to assess the consequences of IT modifications, simulate possible failures, hasten outage resolutions, trace system interdependencies, and carry out comprehensive impact analyses, thereby ensuring that your IT operations are both robust and resilient. By adopting Schematix, you can modernize your IT management practices, streamline your workflows, and significantly enhance your organization’s operational efficiency and adaptability. Embracing this innovative solution prepares your organization for future challenges in the ever-evolving tech landscape.

What is Samantha?

The System Asset Management System™ acts as a specialized Configuration Management Database (CMDB) tailored to the needs of mid-market companies. This system encompasses a variety of Process Workflow modules that include Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For ease of reference, we call our solution Samantha™. Samantha™ is meticulously crafted to address the 1) operational needs, 2) budget limitations, and 3) resource capabilities of mid-sized enterprises. By opting for Samantha™, organizations can reduce expenses—there's no requirement to replace your existing Help Desk unless you choose to do so. Samantha™ is engineered to improve your current Service/Help Desk solutions, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also safeguarding your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This versatility not only allows your organization to optimize current assets but also significantly boosts overall service management effectiveness. Ultimately, Samantha™ empowers businesses to adapt and thrive without discarding their existing systems.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$90 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Schematix

Date Founded

2010

Company Location

United States

Company Website

schematix.com

Company Facts

Organization Name

Net Watch Solutions

Date Founded

2002

Company Location

United States

Company Website

netwatchsolutions.com/samantha.html

Categories and Features

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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