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What is ScienceLogic?

Recognize each component within your organization—whether conventional or unique—across physical, virtual, and cloud settings. Consolidate and manage a wide array of data in a well-structured and uniform data lake. Uncover insights regarding the relationships among your infrastructure, applications, and business services. Use this comprehension to derive actionable intelligence. Ensure seamless integration and dissemination of information across diverse technologies and throughout your entire IT ecosystem in real-time. Establish multi-directional integrations that enable both reactive and proactive strategies at a cloud level. Keep a close watch on all elements within multi-cloud and distributed environments, applying relationship mapping to contextualize data, and harness this understanding for integration and automation purposes. No matter your current position on the path to AIOps, SL1 provides the necessary resources to progressively improve service visibility and automate IT workflows, ultimately illuminating the effects on business results. With these advanced capabilities, organizations are empowered to respond more quickly to evolving demands, fostering a culture of operational excellence and resilience. Additionally, this holistic approach can lead to more informed decision-making and strategic planning across various business units.

What is ManageEngine OpManager MSP?

OpManager MSP, developed by ManageEngine, is an all-encompassing tool designed for monitoring and managing networks on behalf of service providers, allowing them to oversee their clients' network devices efficiently. Featuring a user-friendly interface, it simplifies management tasks and alleviates the workload for IT teams. Additionally, it enhances the performance of client network devices through various optimization techniques. The tool offers network visualization features, ensuring that service providers have a unified view of numerous client networks. By automating routine maintenance tasks and troubleshooting processes, OpManager MSP helps conserve valuable resources while also providing insights into network performance. Furthermore, the recently introduced NCM Add-on empowers managed service providers (MSPs) to effectively handle network configurations, maintain compliance, and detect firmware vulnerabilities to bolster security. Overall, this solution streamlines the management of diverse client networks and their components, reducing the need for multiple disparate tools. Its comprehensive features make it an indispensable asset for service providers aiming to deliver high-quality network management services.

Media

Media

Integrations Supported

Azure Marketplace
HCL IntelliOps Event Management
HCL MyXalytics
HCL iControl
PagerDuty

Integrations Supported

Azure Marketplace
HCL IntelliOps Event Management
HCL MyXalytics
HCL iControl
PagerDuty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$795
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ScienceLogic

Date Founded

2003

Company Location

United States

Company Website

www.sciencelogic.com

Company Facts

Organization Name

ManageEngine

Date Founded

1996

Company Location

India

Company Website

www.manageengine.com/network-monitoring-msp/

Categories and Features

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Virtualization

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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