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What is Scorable?

Scorable is a cutting-edge platform that leverages artificial intelligence for evaluation and monitoring, designed specifically to aid developers in measuring, managing, and improving the performance of applications built with large language models. This platform enables teams to create tailored automated evaluators, often referred to as AI "judges," which assess the responses generated by AI systems and evaluate whether these outputs meet predefined quality metrics such as accuracy, relevance, helpfulness, tone, and compliance with policies. Developers can express their evaluation goals in simple terms, allowing Scorable to design a bespoke assessment framework that tests AI outputs against particular contextual standards, extending beyond conventional benchmarks. Furthermore, these evaluators can be easily integrated into the application's source code, facilitating ongoing oversight of AI systems, such as chatbots, retrieval-augmented generation (RAG) systems, or autonomous agents, even during their operation in live environments. This functionality guarantees that developers uphold rigorous standards for AI performance over time and are able to quickly adjust to changing needs, thereby fostering a more responsive approach to application development and deployment. In addition, Scorable's adaptability ensures that as technology evolves, developers are equipped with the tools necessary to maintain optimal performance and quality in their AI applications.

What is Hubicus Quality Monitoring?

To improve the management of customer experiences and implement an effective action plan, it is essential to evaluate different communication methods like phone calls, emails, and chats while collecting satisfaction metrics across both customer and employee experiences. This method requires the formulation and execution of targeted action plans based on the insights obtained from the data. For those in decision-making roles and service providers, assessing the strength of customer relationships is a top priority. Hubicus offers a robust SaaS platform that integrates three complementary strategies: Quality Monitoring, which assesses compliance with processes; Feedback Management, emphasizing surveys across multiple channels; and Skills Development, which encompasses knowledge assessments and employee competency management. The Quality Monitoring feature empowers users to create customized criteria and evaluation standards, choose specific interactions for assessment, and analyze and share the results. With a vast suite of advanced capabilities, Hubicus Quality Monitoring accommodates an unlimited range of criteria, facilitating personalized evaluations that meet diverse requirements. Ultimately, the ongoing enhancement of customer experience relies heavily on the valuable insights generated by these analytical tools, helping organizations adapt and thrive in a competitive landscape.

Media

Media

Integrations Supported

Model Context Protocol (MCP)
Okta
Python
Slack
TypeScript

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$19 per month
Free Version

Pricing Information

$200 per user, per year
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Scorable

Company Location

Finland

Company Website

scorable.ai/

Company Facts

Organization Name

Hubicus

Date Founded

2007

Company Location

France

Company Website

www.hubicus.com

Categories and Features

Agentic AI

Not specified

AI Governance

Not specified

AI Guardrails

Not specified

AI Observability

Not specified

LLM Evaluation

Not specified

Categories and Features

Quality Management

Audit Management
Complaint Management
ISO Standards Management
Supplier Quality Control

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