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What is Scorable?
Scorable is a cutting-edge platform that leverages artificial intelligence for evaluation and monitoring, designed specifically to aid developers in measuring, managing, and improving the performance of applications built with large language models. This platform enables teams to create tailored automated evaluators, often referred to as AI "judges," which assess the responses generated by AI systems and evaluate whether these outputs meet predefined quality metrics such as accuracy, relevance, helpfulness, tone, and compliance with policies. Developers can express their evaluation goals in simple terms, allowing Scorable to design a bespoke assessment framework that tests AI outputs against particular contextual standards, extending beyond conventional benchmarks. Furthermore, these evaluators can be easily integrated into the application's source code, facilitating ongoing oversight of AI systems, such as chatbots, retrieval-augmented generation (RAG) systems, or autonomous agents, even during their operation in live environments. This functionality guarantees that developers uphold rigorous standards for AI performance over time and are able to quickly adjust to changing needs, thereby fostering a more responsive approach to application development and deployment. In addition, Scorable's adaptability ensures that as technology evolves, developers are equipped with the tools necessary to maintain optimal performance and quality in their AI applications.
What is Hubicus Quality Monitoring?
To improve the management of customer experiences and implement an effective action plan, it is essential to evaluate different communication methods like phone calls, emails, and chats while collecting satisfaction metrics across both customer and employee experiences. This method requires the formulation and execution of targeted action plans based on the insights obtained from the data. For those in decision-making roles and service providers, assessing the strength of customer relationships is a top priority. Hubicus offers a robust SaaS platform that integrates three complementary strategies: Quality Monitoring, which assesses compliance with processes; Feedback Management, emphasizing surveys across multiple channels; and Skills Development, which encompasses knowledge assessments and employee competency management. The Quality Monitoring feature empowers users to create customized criteria and evaluation standards, choose specific interactions for assessment, and analyze and share the results. With a vast suite of advanced capabilities, Hubicus Quality Monitoring accommodates an unlimited range of criteria, facilitating personalized evaluations that meet diverse requirements. Ultimately, the ongoing enhancement of customer experience relies heavily on the valuable insights generated by these analytical tools, helping organizations adapt and thrive in a competitive landscape.
Integrations Supported
Model Context Protocol (MCP)
Okta
Python
Slack
TypeScript
Integrations Supported
Model Context Protocol (MCP)
Okta
Python
Slack
TypeScript
API Availability
Has API
API Availability
Has API
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Pricing Information
$200 per user, per year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Scorable
Company Location
Finland
Company Website
scorable.ai/
Company Facts
Organization Name
Hubicus
Date Founded
2007
Company Location
France
Company Website
www.hubicus.com
Categories and Features
Categories and Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management