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What is Scotty?

Introducing a cutting-edge virtual agent that automates both incoming and outgoing voice and chat communications with your target audience. This comprehensive platform streamlines business process automation via voice and text, guaranteeing 24/7 accessibility in various languages. With this innovative solution, you can easily oversee all conversation-driven business tasks from start to finish. Scotty is available as a managed service with a pay-per-use pricing structure, removing the need for any upfront investment. By utilizing your existing data, Scotty creates pertinent and contextual customer experiences while providing real-time insights. Say goodbye to long hold times—Scotty adeptly handles both inbound and outbound calls from start to finish. It can scale efficiently from just one interaction to millions of calls, chats, and emails all on the same platform. There are no license fees or monthly subscriptions; you only pay for the contacts you engage with. Moreover, Scotty offers easy and effective integration, enabling smooth connections between your existing platforms and teams. This revolutionary solution not only boosts customer engagement but also optimizes operations, making it suitable for businesses of any size. Ultimately, Scotty's flexibility and efficiency allow companies to enhance their communication strategies and improve overall performance.

What is Botmaker?

Elevate your customer service interactions with our live chat solutions, specifically tailored for multiple agents. Our user-friendly APIs enable seamless integration of chat, CRM, and social media features to enhance your operations. You can select the operational model that aligns with your needs—whether you prefer fully automated bots, in-depth live chat, or a combination of both to achieve the best results. Our unique AI engine leverages Natural Language Processing (NLP) to effectively understand user intents across a variety of business contexts. This adaptable engine supports both text and voice communication and can be enhanced with external AI tools for even greater functionality. Utilizing cutting-edge cognitive models, machine learning, and natural language processing, our platform is designed to be highly customizable, allowing you to tailor your bot's behaviors to fit specific requirements. With the Botmaker API, you can connect your favorite platforms, enabling a wide range of features including CRM integration, live chat assistance, comprehensive reporting, specialized AI workflows, and pipeline management. Moreover, our dedicated team is available to help you design and execute customized projects that address your distinct objectives and challenges. Enhancing customer satisfaction is at the forefront of our mission, and we are committed to providing your business with the most effective tools and solutions available in the market today. With our support, you can confidently navigate the complexities of customer engagement and drive your business towards success.

Media

Media

Integrations Supported

Facebook Messenger
Google Assistant
Salesforce
Slack
WhatsApp
Zendesk
Alexa
Amplience
Freshdesk
Gensys X
Google Workspace
HubSpot Customer Platform
Mercado Libre
Microsoft Dynamics 365 Finance
Okta
SAP Cloud Platform
WooCommerce
X (Twitter)
Zisson

Integrations Supported

Facebook Messenger
Google Assistant
Salesforce
Slack
WhatsApp
Zendesk
Alexa
Amplience
Freshdesk
Gensys X
Google Workspace
HubSpot Customer Platform
Mercado Libre
Microsoft Dynamics 365 Finance
Okta
SAP Cloud Platform
WooCommerce
X (Twitter)
Zisson

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$149 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Scotty Technologies

Company Location

Netherlands

Company Website

scottytechnologies.com

Company Facts

Organization Name

Botmaker

Date Founded

2016

Company Location

Argentina

Company Website

botmaker.com/en/services/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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