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PathSolutions TotalViewTotalView provides comprehensive network monitoring and straightforward root-cause analysis of issues, using clear, accessible language. This solution tracks every device and all interfaces associated with those devices, ensuring nothing is overlooked. Furthermore, TotalView delves deep by gathering 19 different error counters, along with performance metrics, configuration details, and connectivity data, allowing for a holistic view of the network. An integrated heuristics engine processes this wealth of information to deliver clear, easily understandable insights into problems. With this system, even junior engineers can tackle complex issues, freeing up senior engineers to concentrate on higher-level strategic initiatives. The main product encompasses all essential tools required for maintaining an optimally functioning network, including configuration management, server and cloud service monitoring, IP address management (IPAM), NetFlow analysis, path mapping, and diagramming capabilities. By utilizing TotalView, you can achieve complete visibility of your network, enabling you to resolve issues more swiftly and efficiently, ultimately enhancing overall network performance.
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QEvalManual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
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RevalyRevaly is built to solve one of the most costly and overlooked problems in subscription commerce: legitimate payments failing for preventable reasons. Its end-to-end Payment Performance Management platform leverages machine learning, issuer intelligence, and ecosystem data to elevate approval rates starting from the very first transaction attempt. The system automatically detects issues such as mistyped card numbers, routing mismatches, and metadata errors before a customer ever checks out. When payments do fail, Revaly uses a sophisticated retry engine that studies customer behavior, card network patterns, and historical success windows to recover revenue without damaging relationships. Businesses across industries report dramatic improvements—from 34% to over 50% increases in recovered payments—demonstrating the compound value of consistent, optimized approvals. Revaly’s integration ecosystem makes adoption frictionless, connecting seamlessly with CRMs, billing systems, payment gateways, and processors already in use. The platform not only protects revenue but stabilizes growth by reducing churn that comes from unintentional payment failures. Leadership teams gain visibility into payment performance metrics that go far beyond authorization rates, revealing hidden revenue opportunities and operational inefficiencies. As a result, companies can build smarter billing strategies and deliver a more reliable experience for customers. Revaly becomes a trusted partner in improving profitability, ensuring that when a customer says “yes,” the payment system does too.
What is Scribe?
ElevenLabs has introduced Scribe, an advanced Automatic Speech Recognition (ASR) model designed to deliver highly accurate transcriptions in a remarkable 99 languages. This pioneering system is specifically engineered to adeptly handle a diverse array of real-world audio scenarios, incorporating features like word-level timestamps, speaker identification, and audio-event tagging. In benchmark tests such as FLEURS and Common Voice, Scribe has surpassed top competitors, including Gemini 2.0 Flash, Whisper Large V3, and Deepgram Nova-3, achieving outstanding word error rates of 98.7% for Italian and 96.7% for English. Moreover, Scribe significantly minimizes errors for languages that have historically presented difficulties, such as Serbian, Cantonese, and Malayalam, where rival models often report error rates exceeding 40%. The ease of integration is also noteworthy, as developers can seamlessly add Scribe to their applications through ElevenLabs' speech-to-text API, which delivers structured JSON transcripts complete with detailed annotations. This combination of accessibility, performance, and adaptability promises to transform the transcription landscape and significantly improve user experiences across a multitude of applications. As a result, Scribe’s introduction could lead to a new era of efficiency and precision in speech recognition technology.
What is RocketWhisper?
RocketWhisper is a state-of-the-art speech recognition and transcription application tailored for desktop environments, functioning entirely offline to guarantee that your vocal data remains confined to your device. With a strong emphasis on user privacy, it ensures that your information is never transmitted beyond your computer.
Employing the Whisper engine developed by OpenAI and enhanced through NVIDIA GPU (CUDA) acceleration, RocketWhisper offers rapid and accurate speech-to-text conversion, serving professionals, content creators, and anyone involved in audio and text projects.
Key Features Include:
- Comprehensive offline operation that safeguards your voice data on your device
- Exceptional speech recognition accuracy driven by the OpenAI Whisper engine
- Significant speed enhancements utilizing NVIDIA CUDA GPU acceleration, achieving performance up to ten times faster compared to traditional CPU methods
- Instant voice-to-text functionality available with a global hotkey (Push-to-Talk using Right Alt)
- Capability to transcribe numerous audio and video files in various formats (MP3, WAV, M4A, MP4, MKV, AVI, etc.) simultaneously
- Easy subtitle exporting in SRT/VTT formats for smooth integration with video projects
- Advanced AI text formatting options enabled by connections with multiple LLMs (OpenAI, Anthropic, Google Gemini, Grok, and local LLMs), offering a flexible editing experience.
In conclusion, RocketWhisper not only emphasizes user privacy but also provides leading-edge performance and features for all your audio processing requirements, making it an indispensable tool for anyone serious about speech recognition technology. With its robust capabilities, it transforms the way users interact with voice data and enhances productivity across various domains.
Media
No images available
Integrations Supported
ElevenLabs
JSON
MacWhisper
SnapVee Studio
API Availability
Has API
API Availability
Has API
Pricing Information
$5 per month
Free Version
Free Trial Offered?
Pricing Information
$32 one-time
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ElevenLabs
Date Founded
2022
Company Location
United Kingdom
Company Website
elevenlabs.io/blog/meet-scribe
Company Facts
Organization Name
Mojosoft Co., Ltd.
Date Founded
1998
Company Location
Japan
Company Website
mojosoftjp.github.io/rocketwhisper/en/
Categories and Features
Categories and Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition