Company Website

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 3 Ratings

What is Scribe?

Scribe is an intelligent workflow documentation platform built to capture, share, and optimize how work gets done. It automatically records processes as users complete tasks and transforms them into detailed, step-by-step guides. This removes the need for manual screenshots, written instructions, or repetitive explanations. Teams can use Scribe to create SOPs, onboarding materials, training documentation, and customer support guides. Guides can be shared instantly or embedded directly into tools like wikis, chat platforms, and internal knowledge bases. On-screen walkthroughs ensure tasks are completed correctly and consistently. Scribe also provides visibility into workflows across teams and software tools. AI-powered insights help identify inefficiencies and suggest improvements. Organizations report significant reductions in training time, documentation effort, and customer response times. The platform supports enterprise needs with sensitive data redaction and strong access controls. Scribe meets major compliance standards including SOC 2 Type II, HIPAA, and CCPA. Overall, Scribe turns everyday processes into scalable, repeatable playbooks that drive productivity.

What is Acadia?

Acadia engages directly with your team on the frontline, offering timely on-the-job support exactly where it is necessary. As the Connected Worker Platform tailored for enhancing Employee Productivity, Acadia’s web-based solution simplifies the process of standardizing policies and procedures, ensuring that frontline workers have access to the information they need, regardless of their work environment. By integrating videos, images, and various job aids, Acadia supports precise execution of tasks, allowing your team to perform critical duties accurately, every single time. With dynamic reporting capabilities, you can measure both individual and team performance, making it straightforward to monitor compliance and identify gaps within your workforce. Say goodbye to cumbersome spreadsheets and gain instant visibility into your team's skills with our comprehensive tracking matrix. Equip your employees with all the necessary resources to excel in their roles, whether they are on the factory floor, working in an office, or operating in the field. Clients utilizing Acadia’s digital work instructions report significant improvements in employee productivity, achievement of efficiency targets, and greater consistency within their operations. Experience a wide range of positive operational outcomes as you invest in enhancing your employees’ skills and capabilities, ultimately fostering a more productive and cohesive workplace environment.

Media

Media

Integrations Supported

Aircall
Google Chrome
Microsoft Edge

Integrations Supported

ADP Enterprise HR
Google
Microsoft 365
Microsoft Entra ID
SAP SuccessFactors Learning
ServiceNow
Workday HCM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Scribe

Date Founded

2019

Company Location

United States

Company Website

www.scribe.com

Company Facts

Organization Name

Epicor Software Corporation

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com/en/products/connected-worker/acadia/

Categories and Features

Categories and Features

Connected Worker

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Performance Management

Customizable Templates
On-going Performance Tracking
Review Cycle Tracking
Skills Assessments

Work Instructions

Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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