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Ratings and Reviews 0 Ratings
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Second Nature's Resident Experience Platform is a cloud-based software solution that helps property managers transform their operations from basic transactional processes into personalized resident interactions, starting from the lease signing stage and continuing throughout the entirety of their residency. The platform features tools such as Resident Onboarding, which provides engaging, mobile-friendly lease guides and move-in checklists powered by its Maestro orchestrator, as well as customizable Resident Benefits Packages (RBPs) that combine essential services like group rate internet, renters insurance, credit enhancement, air filter deliveries, on-demand pest control, identity protection, rewards programs, and moving concierge services. By facilitating automated personalized communications and integrating smoothly with existing property accounting systems, this platform allows managers to tailor the resident experience according to various property types or specific resident demographics, thereby significantly lessening administrative workloads and enhancing tenant retention. Moreover, this groundbreaking solution not only improves the range of services offered but also fosters a vibrant sense of community and satisfaction among residents, ultimately contributing to enduring loyalty. Furthermore, by prioritizing resident needs and preferences, property managers can cultivate a welcoming atmosphere that encourages positive relationships and engagement within the living environment.
What is Carson?
Introducing Carson, the all-in-one resident experience application that features a 24/7 remote doorman service to ensure you never miss a visitor, delivery, or inspection again. With Carson, guests can effortlessly gain digital access through the app or the remote doorman at any time. Brokers can seamlessly manage self-guided tours, enhancing the leasing process. You can rest assured that every delivery is securely received at your building, accompanied by instant notifications upon each arrival. Additionally, all important documents concerning your building can be conveniently stored in one place for easy access. The app also supports the integration of building cameras and intercom systems, facilitating efficient monitoring of the premises. Moreover, residents can engage in video calls through Carson, enabling direct communication with neighbors, staff, and guests. Maintenance requests can be submitted and tracked until resolution, guaranteeing that no issue remains unchecked. With a user-friendly single sign-on feature, residents can effortlessly connect their existing payment providers for hassle-free transactions. Our software, coupled with a dedicated remote team, is ready for immediate deployment and can be integrated with various intercoms, cameras, electronic locks, and access control systems, enhancing the overall living experience for residents and their guests. This integration not only fosters a more connected community but also ensures a high level of security and management within the building. Experience the tranquility that comes from knowing your living environment is efficiently managed and protected, allowing you to focus on what truly matters.
Integrations Supported
AppFolio Property Manager
Maestro
Nextsale
Propertyware
Rentvine
Integrations Supported
AppFolio Property Manager
Maestro
Nextsale
Propertyware
Rentvine
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$10 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Second Nature
Date Founded
2012
Company Location
United States
Company Website
www.secondnature.com
Company Facts
Organization Name
Carson Living
Company Location
United States
Company Website
www.carson.live
Categories and Features
Categories and Features
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management