Concierge Plus Reviews & Ratings

Concierge Plus

4.7 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 3 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 4.5 out of 5 stars

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What is Second Nature?

Second Nature's Resident Experience Platform is a cloud-based software solution that helps property managers transform their operations from basic transactional processes into personalized resident interactions, starting from the lease signing stage and continuing throughout the entirety of their residency. The platform features tools such as Resident Onboarding, which provides engaging, mobile-friendly lease guides and move-in checklists powered by its Maestro orchestrator, as well as customizable Resident Benefits Packages (RBPs) that combine essential services like group rate internet, renters insurance, credit enhancement, air filter deliveries, on-demand pest control, identity protection, rewards programs, and moving concierge services. By facilitating automated personalized communications and integrating smoothly with existing property accounting systems, this platform allows managers to tailor the resident experience according to various property types or specific resident demographics, thereby significantly lessening administrative workloads and enhancing tenant retention. Moreover, this groundbreaking solution not only improves the range of services offered but also fosters a vibrant sense of community and satisfaction among residents, ultimately contributing to enduring loyalty. Furthermore, by prioritizing resident needs and preferences, property managers can cultivate a welcoming atmosphere that encourages positive relationships and engagement within the living environment.

What is Concierge Plus?

Concierge Plus is designed to enhance the management of residential properties by providing a streamlined platform for both property managers and security firms. By utilizing this service, the efficiency of operations is boosted, resident satisfaction is elevated, administrative tasks are automated, and overall functionality of your condominium or homeowners association is significantly improved. This innovative approach not only simplifies management but also fosters a better community experience for all residents involved.

Media

Media

Integrations Supported

AppFolio Property Manager
Maestro
Propertyware
Rentvine

Integrations Supported

CINC
CINC Systems
QuickBooks Online
TOPS Pro
Village Management Software
Yardi Genesis2
Yardi Voyager

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$100/month
Our pricing model is typically based on the number of units in your community, and can vary based on the features/modules you select
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Second Nature

Date Founded

2012

Company Location

United States

Company Website

www.secondnature.com

Company Facts

Organization Name

Concierge Plus

Date Founded

1999

Company Location

Miami, FL

Company Website

www.conciergeplus.com

Categories and Features

Resident Engagement

Not specified

Categories and Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Real Estate Property Management

Commercial Properties
Contact Management
Landlord Database
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

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