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What is Second Nature?

Second Nature's Resident Experience Platform is a cloud-based software solution that helps property managers transform their operations from basic transactional processes into personalized resident interactions, starting from the lease signing stage and continuing throughout the entirety of their residency. The platform features tools such as Resident Onboarding, which provides engaging, mobile-friendly lease guides and move-in checklists powered by its Maestro orchestrator, as well as customizable Resident Benefits Packages (RBPs) that combine essential services like group rate internet, renters insurance, credit enhancement, air filter deliveries, on-demand pest control, identity protection, rewards programs, and moving concierge services. By facilitating automated personalized communications and integrating smoothly with existing property accounting systems, this platform allows managers to tailor the resident experience according to various property types or specific resident demographics, thereby significantly lessening administrative workloads and enhancing tenant retention. Moreover, this groundbreaking solution not only improves the range of services offered but also fosters a vibrant sense of community and satisfaction among residents, ultimately contributing to enduring loyalty. Furthermore, by prioritizing resident needs and preferences, property managers can cultivate a welcoming atmosphere that encourages positive relationships and engagement within the living environment.

What is Flamingo Resident Retention?

Flamingo acts as an all-encompassing platform aimed at enhancing resident engagement and retention, currently employed across more than 400,000 apartment units to facilitate resident communication and unify multiple functionalities. The dedicated mobile app for residents presents a singular, intuitive interface that includes all necessary features such as rent payments, maintenance requests, event RSVPs, rewards programs, access control, amenity bookings, digital bulletin boards, e-bulletins, package tracking, and even on-demand fitness offerings. For property management teams, Flamingo streamlines the coordination of community events, automates move-in and renewal checklists, conducts resident surveys, oversees online reputation, collects reviews, disseminates mass communications, verifies renters’ insurance, and manages outreach regarding due diligence, all through a single login. Furthermore, it integrates smoothly with major property management systems like Yardi, RealPage, Entrata, and Zapier, ensuring effective data flow across different processes. This comprehensive approach not only elevates the overall experience for residents but also greatly improves operational efficiency for management teams. Consequently, Flamingo proves to be an indispensable tool in modern property management, fostering a sense of community and satisfaction among residents.

Media

Media

Integrations Supported

AppFolio Property Manager
ASSA ABLOY Academy
Brivo
Entrata
Funnel
Google Cloud Platform
HID Asure ID
Instagram
Lemonade
Maestro
Paxton AI
Propertyware
RealPage
ResMan
Salesforce
Toggle
Verkada
Yardi Advanced Budgeting & Forecasting
Zapier
ecobee SmartBuildings

Integrations Supported

AppFolio Property Manager
ASSA ABLOY Academy
Brivo
Entrata
Funnel
Google Cloud Platform
HID Asure ID
Instagram
Lemonade
Maestro
Paxton AI
Propertyware
RealPage
ResMan
Salesforce
Toggle
Verkada
Yardi Advanced Budgeting & Forecasting
Zapier
ecobee SmartBuildings

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Second Nature

Date Founded

2012

Company Location

United States

Company Website

www.secondnature.com

Company Facts

Organization Name

Flamingo

Date Founded

2015

Company Location

United States

Company Website

getflamingo.com

Categories and Features

Categories and Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

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