Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Alosant Reviews & Ratings
    1 Rating
    Company Website
  • Buildium Reviews & Ratings
    2,517 Ratings
    Company Website
  • Rent Manager Reviews & Ratings
    996 Ratings
    Company Website
  • Vantaca Reviews & Ratings
    362 Ratings
    Company Website
  • TurboTenant Reviews & Ratings
    767 Ratings
    Company Website
  • MedRight Reviews & Ratings
    22 Ratings
    Company Website
  • Visual Lease Reviews & Ratings
    437 Ratings
    Company Website
  • StackAI Reviews & Ratings
    53 Ratings
    Company Website
  • ManageEngine ADAudit Plus Reviews & Ratings
    521 Ratings
    Company Website
  • Portfolio Manager Reviews & Ratings
    3 Ratings
    Company Website

What is Second Nature?

Second Nature's Resident Experience Platform is a cloud-based software solution that helps property managers transform their operations from basic transactional processes into personalized resident interactions, starting from the lease signing stage and continuing throughout the entirety of their residency. The platform features tools such as Resident Onboarding, which provides engaging, mobile-friendly lease guides and move-in checklists powered by its Maestro orchestrator, as well as customizable Resident Benefits Packages (RBPs) that combine essential services like group rate internet, renters insurance, credit enhancement, air filter deliveries, on-demand pest control, identity protection, rewards programs, and moving concierge services. By facilitating automated personalized communications and integrating smoothly with existing property accounting systems, this platform allows managers to tailor the resident experience according to various property types or specific resident demographics, thereby significantly lessening administrative workloads and enhancing tenant retention. Moreover, this groundbreaking solution not only improves the range of services offered but also fosters a vibrant sense of community and satisfaction among residents, ultimately contributing to enduring loyalty. Furthermore, by prioritizing resident needs and preferences, property managers can cultivate a welcoming atmosphere that encourages positive relationships and engagement within the living environment.

What is Maestro PMS?

Maestro stands out as the sole hospitality Property Management System software provider that delivers an all-inclusive solution compatible with both web browsers and Windows, with flexibility in hosting choices that include on-premises, private cloud, or cloud-hosted options. Each of these environments is designed to support cutting-edge mobile, contact-free, and web-responsive technologies, which significantly improve the experiences of both guests and staff, along with a vast array of open APIs that facilitate over 800 third-party integrations. As the favored Web Browser-based PMS solution for a diverse range of establishments, including independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property operations, Maestro caters to a wide audience. The enterprise system, which is PCI certified and EMV ready, features a comprehensive web browser version (or Windows) that includes more than 20 integrated modules within a single database, offering mobile and contactless applications that streamline staff operations and enhance the digital guest journey from the initial booking to checkout and beyond. This robust hotel management software not only powers profitability but also drives direct bookings, centralizes operations, and fosters meaningful engagement with guests, making it a vital tool for modern hospitality management. With a focus on delivering innovative solutions, Maestro continues to redefine the standards of property management in the hospitality industry.

Media

Media

Integrations Supported

AppFolio Property Manager
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Elavon
Go Moment Ivy
IDeaS G3 RMS
Innspire
Maestro
OpenKey
Oracle MICROS POS
Propertyware
Rentvine
Silverware
SynXis
Yellow Dog Inventory
iHotelier

Integrations Supported

AppFolio Property Manager
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Elavon
Go Moment Ivy
IDeaS G3 RMS
Innspire
Maestro
OpenKey
Oracle MICROS POS
Propertyware
Rentvine
Silverware
SynXis
Yellow Dog Inventory
iHotelier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20,000 Capex, $8,000 Opex
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Second Nature

Date Founded

2012

Company Location

United States

Company Website

www.secondnature.com

Company Facts

Organization Name

Northwind Canada Inc. - Maestro PMS

Date Founded

1978

Company Location

United States & Canada

Company Website

www.maestropms.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Popular Alternatives

Popular Alternatives

Agilysys Stay Reviews & Ratings

Agilysys Stay

Agilysys
MRI Living Reviews & Ratings

MRI Living

MRI Software
MailMaestro Reviews & Ratings

MailMaestro

Maestro Labs