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What is Second Nature?

Second Nature's Resident Experience Platform is a cloud-based software solution that helps property managers transform their operations from basic transactional processes into personalized resident interactions, starting from the lease signing stage and continuing throughout the entirety of their residency. The platform features tools such as Resident Onboarding, which provides engaging, mobile-friendly lease guides and move-in checklists powered by its Maestro orchestrator, as well as customizable Resident Benefits Packages (RBPs) that combine essential services like group rate internet, renters insurance, credit enhancement, air filter deliveries, on-demand pest control, identity protection, rewards programs, and moving concierge services. By facilitating automated personalized communications and integrating smoothly with existing property accounting systems, this platform allows managers to tailor the resident experience according to various property types or specific resident demographics, thereby significantly lessening administrative workloads and enhancing tenant retention. Moreover, this groundbreaking solution not only improves the range of services offered but also fosters a vibrant sense of community and satisfaction among residents, ultimately contributing to enduring loyalty. Furthermore, by prioritizing resident needs and preferences, property managers can cultivate a welcoming atmosphere that encourages positive relationships and engagement within the living environment.

What is Nationwide Compliant?

Nationwide Compliant offers a comprehensive lease compliance management system designed specifically for property managers to ensure that lease agreements are upheld in their communities. Serving over 3.5 million rental units, the platform has tackled more than 1.1 million lease compliance issues, boasting an impressive 65.5% resolution rate, which has helped residents stay in their homes and prevented over $1 billion in costs associated with lease violations. Key features include affordable solutions through fair pricing models, prepayment options for legal fees, and continuous training and support at no additional charge. The system enhances the legal process by allowing users to start and manage the eviction process online, collaborating seamlessly with their preferred service providers, all within a single interface that accommodates various state and county laws. Additionally, it simplifies the collections process by facilitating electronic submission of accounts to designated service providers. The platform also integrates effortlessly with numerous property management systems, ensuring a smooth and effective workflow for property managers. Overall, Nationwide Compliant stands out as a vital resource for property management professionals aiming to maintain lease integrity and enhance operational efficiency.

Media

Media

Integrations Supported

AppFolio Property Manager
Maestro
Propertyware
Rentvine

Integrations Supported

Microsoft Excel
One Mortgage System (OMS)

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Second Nature

Date Founded

2012

Company Location

United States

Company Website

www.secondnature.com

Company Facts

Organization Name

Nationwide Compliant

Date Founded

2010

Company Location

United States

Company Website

nationwidecompliant.com

Categories and Features

Resident Engagement

Not specified

Categories and Features

Eviction Management

Not specified

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