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What is Second Nature?

Second Nature's Resident Experience Platform is a cloud-based software solution that helps property managers transform their operations from basic transactional processes into personalized resident interactions, starting from the lease signing stage and continuing throughout the entirety of their residency. The platform features tools such as Resident Onboarding, which provides engaging, mobile-friendly lease guides and move-in checklists powered by its Maestro orchestrator, as well as customizable Resident Benefits Packages (RBPs) that combine essential services like group rate internet, renters insurance, credit enhancement, air filter deliveries, on-demand pest control, identity protection, rewards programs, and moving concierge services. By facilitating automated personalized communications and integrating smoothly with existing property accounting systems, this platform allows managers to tailor the resident experience according to various property types or specific resident demographics, thereby significantly lessening administrative workloads and enhancing tenant retention. Moreover, this groundbreaking solution not only improves the range of services offered but also fosters a vibrant sense of community and satisfaction among residents, ultimately contributing to enduring loyalty. Furthermore, by prioritizing resident needs and preferences, property managers can cultivate a welcoming atmosphere that encourages positive relationships and engagement within the living environment.

What is Quiltt?

Quiltt is an innovative cloud-based solution tailored for senior living, aimed at boosting interaction among residents, families, and staff through an intuitive interface and digital signage placed in individual living spaces. The platform streamlines a variety of functions, including organizing and monitoring activities, enabling two-way communication, issuing emergency notifications, personalizing meal selections, managing large media collections, curating digital photo albums, performing real-time surveys, and facilitating reservations for visits and events, while also providing tools for staff recognition; all of these features are seamlessly updated through effective integrations with third-party software. Administrators can conveniently oversee content from a web-based command center, ensuring that residents and their families receive timely alerts and can easily confirm attendance or view menus and schedules with a single tap. Furthermore, Quiltt’s versatile mobile applications tailor views based on the user's role, while facility-wide digital displays guarantee that critical announcements are communicated to residents in both communal and private settings. This all-encompassing strategy significantly nurtures a sense of belonging and enriches the overall living experience for all participants, ultimately creating a vibrant community atmosphere. Additionally, Quiltt’s constant evolution and updates ensure that it remains at the forefront of technology, continually improving the quality of life for its users.

Media

Media

Integrations Supported

AppFolio Property Manager
GroveMenus
Maestro
PointClickCare
Propertyware
Rentvine

Integrations Supported

AppFolio Property Manager
GroveMenus
Maestro
PointClickCare
Propertyware
Rentvine

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$499 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Second Nature

Date Founded

2012

Company Location

United States

Company Website

www.secondnature.com

Company Facts

Organization Name

Quiltt

Company Location

United States

Company Website

www.quiltt.com

Categories and Features

Categories and Features

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