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What is Second Nature?

Second Nature's Resident Experience Platform is a cloud-based software solution that helps property managers transform their operations from basic transactional processes into personalized resident interactions, starting from the lease signing stage and continuing throughout the entirety of their residency. The platform features tools such as Resident Onboarding, which provides engaging, mobile-friendly lease guides and move-in checklists powered by its Maestro orchestrator, as well as customizable Resident Benefits Packages (RBPs) that combine essential services like group rate internet, renters insurance, credit enhancement, air filter deliveries, on-demand pest control, identity protection, rewards programs, and moving concierge services. By facilitating automated personalized communications and integrating smoothly with existing property accounting systems, this platform allows managers to tailor the resident experience according to various property types or specific resident demographics, thereby significantly lessening administrative workloads and enhancing tenant retention. Moreover, this groundbreaking solution not only improves the range of services offered but also fosters a vibrant sense of community and satisfaction among residents, ultimately contributing to enduring loyalty. Furthermore, by prioritizing resident needs and preferences, property managers can cultivate a welcoming atmosphere that encourages positive relationships and engagement within the living environment.

What is RealPage?

Through active collaboration with our client partners, we continually create innovative technology that revolutionizes the way people interact with, utilize, and gain from rental properties designed for work, living, and leisure. Our offerings are meticulously crafted to draw in, engage, and convert prospective clients effectively by utilizing leasing, marketing, and revenue management tools that significantly improve the overall experience for potential tenants. This groundbreaking approach not only enhances the living conditions for residents but also provides substantial benefits for property owners. Our resident engagement initiatives open up new avenues for residents to connect with their properties, thereby enriching their daily experiences. Additionally, leveraging cutting-edge analytics and superior data science enables you to access real-time insights, fostering transparency and clarity in your investment decisions, which in turn helps you optimize operations and increase asset value. Ultimately, this holistic strategy guarantees that residents and property owners alike enjoy a more fulfilling relationship with their living spaces while promoting mutual growth and satisfaction. Our commitment to continuous improvement ensures that we stay ahead in the rapidly evolving rental market, meeting the changing needs of all stakeholders involved.

Media

Media

Integrations Supported

Maestro

Integrations Supported

Aline
AvidXchange
Bottomline Paymode
CheckpointID
ECP
Hyly.AI
Knock CRM
Level M
Longview Tax
Nexus AP & Payments Automation
PackageLog
Parking Boss
Peek
RealPage OneSite
RentPayment
SuiteSpot
Vyzer
Zuma
accessiBe

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Second Nature

Date Founded

2012

Company Location

United States

Company Website

www.secondnature.com

Company Facts

Organization Name

RealPage

Date Founded

2015

Company Location

United States

Company Website

www.realpage.com

Categories and Features

Resident Engagement

Not specified

Categories and Features

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