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What is Second Nature?

Second Nature's Resident Experience Platform is a cloud-based software solution that helps property managers transform their operations from basic transactional processes into personalized resident interactions, starting from the lease signing stage and continuing throughout the entirety of their residency. The platform features tools such as Resident Onboarding, which provides engaging, mobile-friendly lease guides and move-in checklists powered by its Maestro orchestrator, as well as customizable Resident Benefits Packages (RBPs) that combine essential services like group rate internet, renters insurance, credit enhancement, air filter deliveries, on-demand pest control, identity protection, rewards programs, and moving concierge services. By facilitating automated personalized communications and integrating smoothly with existing property accounting systems, this platform allows managers to tailor the resident experience according to various property types or specific resident demographics, thereby significantly lessening administrative workloads and enhancing tenant retention. Moreover, this groundbreaking solution not only improves the range of services offered but also fosters a vibrant sense of community and satisfaction among residents, ultimately contributing to enduring loyalty. Furthermore, by prioritizing resident needs and preferences, property managers can cultivate a welcoming atmosphere that encourages positive relationships and engagement within the living environment.

What is ResLife Portal?

The ResLife Portal is an intuitive and contemporary solution designed to streamline daily management tasks. This innovative platform frees residence life and student life staff to focus on what truly matters: fostering resident engagement and enhancing the student experience. Our residence life team has found the ResLife Portal to be an indispensable resource. It enables us to monitor all interactions and student involvement, providing valuable insights into each resident's personal growth. Additionally, the ResLife Portal enhances communication between student staff and the central housing office. This software is not only budget-friendly but also highly effective, continually evolving to align with our requirements. We prioritize the needs of our members, ensuring that they receive the best service possible. Notably, the ResLife Portal operates without binding contracts, allowing our members the freedom to leave whenever they choose, which truly reflects our commitment to their satisfaction. Overall, the flexibility and support offered by the ResLife Portal contribute significantly to a positive living environment for all students.

Media

Media

Integrations Supported

AppFolio Property Manager
Maestro
Propertyware
Rentvine

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$60 per month
Membership subscription
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Second Nature

Date Founded

2012

Company Location

United States

Company Website

www.secondnature.com

Company Facts

Organization Name

ResLife Portal

Date Founded

2007

Company Location

United States

Company Website

www.reslifeportal.com

Categories and Features

Resident Engagement

Not specified

Categories and Features

Resident Engagement

Not specified

Student Engagement Platform

Community Management
Event Calendar
Higher Education
Student Group Management

Student Housing

Not specified

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