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What is SecondLook?

Since its inception in 1993, TENA’s SECONDLOOK Audit Software has continuously evolved to address the increasing complexities within the mortgage quality control sector. This comprehensive tool is not only adaptable and scalable but also budget-friendly, featuring thousands of prewritten questions that ensure adherence to federal laws, state regulations, and various agency lending or servicing criteria. Whether you are involved in lending, servicing, or both, the SECONDLOOK Audit Software streamlines your quality control processes with intuitive tools designed to effectively oversee your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team guarantee that all products and services remain in sync with the latest agency standards. Continuous monitoring and analysis of statutory and regulatory shifts, alongside relevant interpretations, bulletins, and memoranda, ensure the software is always current. Any changes affecting residential lending and servicing mandates are swiftly incorporated into the audit questions, keeping users well-informed and compliant. This level of adaptability positions SECONDLOOK Audit Software as an essential asset for professionals navigating the complex domain of mortgage quality control. Ultimately, its commitment to innovation and compliance reflects TENA’s dedication to supporting its users in achieving optimal operational efficiency.

What is BESTX?

Expand your business potential by providing borrowers with the most appropriate mortgage solutions at attractive rates tailored to any financing scenario. Our revolutionary product and pricing framework encompasses a wide range of features, enhances operational efficiency, and empowers lenders to sustain a competitive advantage while confidently executing lucrative lending strategies. Always ensure that you deliver the most precise mortgage pricing available. With Optimal Blue's state-of-the-art BESTXâ„¢ pricing capabilities, lenders can adjust their BESTXâ„¢ parameters to suit their unique operational needs. Distinguish your presence in the mortgage sector like never before. Leverage Optimal Blue to tap into a broad network of investors offering a variety of mortgage products. Optimize your processes and conserve valuable time by automating critical workflows within your lock desk. There are multiple approaches to process automation, each capable of being tailored to meet your specific operational requirements. Additionally, exceed borrower expectations by offering the most affordable mortgage insurance premiums from all six MI providers, thereby enhancing your attractiveness to prospective clients. This not only strengthens your service offerings but also establishes your firm as a frontrunner in customer satisfaction within the mortgage market. By doing so, you can cultivate lasting relationships with borrowers and increase your overall market share.

Media

Media

Integrations Supported

MortgageHippo

Integrations Supported

MortgageHippo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TENA Companies

Date Founded

1982

Company Location

United States

Company Website

www.tenaco.com/secondlook-software/

Company Facts

Organization Name

Optimal Blue

Date Founded

2002

Company Location

United States

Company Website

www2.optimalblue.com/product-and-pricing-for-mortgage-lenders/

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Categories and Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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