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What is SecondLook?

Since its inception in 1993, TENA’s SECONDLOOK Audit Software has continuously evolved to address the increasing complexities within the mortgage quality control sector. This comprehensive tool is not only adaptable and scalable but also budget-friendly, featuring thousands of prewritten questions that ensure adherence to federal laws, state regulations, and various agency lending or servicing criteria. Whether you are involved in lending, servicing, or both, the SECONDLOOK Audit Software streamlines your quality control processes with intuitive tools designed to effectively oversee your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team guarantee that all products and services remain in sync with the latest agency standards. Continuous monitoring and analysis of statutory and regulatory shifts, alongside relevant interpretations, bulletins, and memoranda, ensure the software is always current. Any changes affecting residential lending and servicing mandates are swiftly incorporated into the audit questions, keeping users well-informed and compliant. This level of adaptability positions SECONDLOOK Audit Software as an essential asset for professionals navigating the complex domain of mortgage quality control. Ultimately, its commitment to innovation and compliance reflects TENA’s dedication to supporting its users in achieving optimal operational efficiency.

What is Ncontracts?

Ncontracts provides robust solutions for managing risk and ensuring compliance tailored for financial services organizations. Established in 2009 by a regulatory attorney with extensive banking industry experience, the company collaborates with more than 4,000 businesses nationwide to effectively oversee risk and compliance efforts. The comprehensive suite of Ncontracts solutions addresses every dimension of risk and compliance management, ranging from strategic planning to operational execution. Clients can select specific modules to meet their unique requirements or opt for an all-encompassing integrated system that enhances operational efficiencies throughout their organization, ultimately leading to improved decision-making and risk mitigation.

Media

Media

Integrations Supported

Integrations Supported

ADP Workforce Now
Active Directory
Microsoft Entra ID

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing varies by institution size and solution adoption.

Supported Platforms

Not specified

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TENA Companies

Date Founded

1982

Company Location

United States

Company Website

www.tenaco.com/secondlook-software/

Company Facts

Organization Name

Ncontracts

Date Founded

2009

Company Location

United States

Company Website

www.ncontracts.com

Categories and Features

Audit

Not specified

Categories and Features

Compliance

Archiving & Retention
Audit Management
Compliance Tracking
Controls Testing
Incident Management
Risk Management
Surveys & Feedback
Version Control
Workflow / Process Automation

Contract Management

Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Pre-built Templates
Version Control
Workflow Management

Financial Risk Management

Compliance Management
Credit Risk Management
Operational Risk Management
Risk Analytics Benchmarks

Intranet

Activity / News Feed
Calendar Management
Content Management
Employee Directory
Knowledge Management
Policy Management
Search

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Operational Risk Management
Reputation Risk Management
Response Management
Risk Assessment

Vendor Management

Audit Management
Contact Management
Supplier Master Data
Vendor Maintained Profiles
Vendor Performance Rating
Vendor Qualification Tracking

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