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What is SecondLook?

Since its inception in 1993, TENA’s SECONDLOOK Audit Software has continuously evolved to address the increasing complexities within the mortgage quality control sector. This comprehensive tool is not only adaptable and scalable but also budget-friendly, featuring thousands of prewritten questions that ensure adherence to federal laws, state regulations, and various agency lending or servicing criteria. Whether you are involved in lending, servicing, or both, the SECONDLOOK Audit Software streamlines your quality control processes with intuitive tools designed to effectively oversee your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team guarantee that all products and services remain in sync with the latest agency standards. Continuous monitoring and analysis of statutory and regulatory shifts, alongside relevant interpretations, bulletins, and memoranda, ensure the software is always current. Any changes affecting residential lending and servicing mandates are swiftly incorporated into the audit questions, keeping users well-informed and compliant. This level of adaptability positions SECONDLOOK Audit Software as an essential asset for professionals navigating the complex domain of mortgage quality control. Ultimately, its commitment to innovation and compliance reflects TENA’s dedication to supporting its users in achieving optimal operational efficiency.

What is Pier Finance?

Enhance transaction volume and order sizes in your marketplace by incorporating an embedded lending layer that replaces outdated tools such as spreadsheets, calendars, and file storage with more advanced options. This transition will simplify the process of identifying requirements and submitting essential documents, ultimately saving you considerable time. Furthermore, it will help mitigate risks related to license lapses and missed renewals. Access to a dependable reference database will keep you updated on the latest requirements, while built-in compliance features will guarantee adherence to both state and federal regulations. Prior to making offers to your users, you can verify loan parameters to ensure greater precision. Stay abreast of any regulatory shifts that could affect your strategic initiatives. Assess your compliance training necessities in relation to state and federal laws, your company's goals, and the demands of third-party partnerships. In doing so, you can create and automate a customized compliance training program tailored to your specific requirements, empowering your team to adeptly navigate the regulatory environment. By adopting this comprehensive strategy, not only will you boost operational efficiency, but you will also reinforce the overall reliability and integrity of your marketplace, fostering greater trust among your users and stakeholders alike. Ultimately, a well-structured compliance approach can serve as a significant competitive advantage in the market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TENA Companies

Date Founded

1982

Company Location

United States

Company Website

www.tenaco.com/secondlook-software/

Company Facts

Organization Name

Pier

Company Website

www.pier-finance.com

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Categories and Features

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