Secova DEMS Reviews & Ratings

Secova DEMS

5.0 out of 5 stars

Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Secova DEMS?

Dependent Eligibility Management Service Secova's audit for verifying dependent eligibility helps employees comprehend the reasons for a dependent's ineligibility while clearly outlining the entire process, which fosters positive relationships with staff. This service is crucial for maintaining employee trust and satisfaction. Key Features - Minimize compliance risks in alignment with ERISA and DOL regulations. Assured savings for organizations of 6-10% after accounting for audit expenses. While competitors may possess SSAE-18 Type II certification, Secova surpasses them by also securing an ISO - 27001 credential. - Our customer support includes live-answer telephone centers equipped with IVR technology and available around the clock. Assistance is facilitated through our Participant Advocacy Services and multilingual support options. - We customize our approach for each client, creating tailored solutions that resonate with their unique corporate culture. - With extensive experience managing audit populations ranging from 1,000 to over 180,000 dependents, we are well-equipped to handle diverse client needs and challenges. Our commitment to personalized service ensures that every client receives the attention they deserve.

What is AgencySmart?

AgencySmart functions within a cloud-based framework, allowing you to access client information from virtually anywhere using any device with internet connectivity. This flexibility enables you to address client questions, make calls as policies approach their renewal dates, and keep track of clients' activities. The platform also features renewal tracking and notification systems for both clients and prospects, ensuring that you are promptly informed of service issues that need immediate attention. In addition, it manages enrollment processes, terminations, and adjustments, while monitoring dependents who are turning 26 or are about to lose coverage. It also tracks employees and their dependents as they near 65 years of age, which signifies eligibility for Medicare. The system provides alerts for important tasks and calendar events, includes detailed audit trails for accountability, and facilitates cross-selling while ensuring compliance with regulations. You can send proactive reminders to clients and prospects about upcoming renewals and other critical updates related to plan changes. Moreover, it enables you to connect with clients through personalized messages for birthdays, holidays, and other significant milestones, effectively highlighting all potential opportunities for cross-sales. This all-encompassing tool significantly improves client relationship management while also optimizing your workflow to ensure maximum productivity and efficiency. By integrating these features into a single platform, AgencySmart empowers users to enhance their service delivery and client engagement strategies.

Media

Media

Integrations Supported

Integrations Supported

Evergreen

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$49 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Secova

Date Founded

1989

Company Location

USA

Company Website

secova.com

Company Facts

Organization Name

AgencySmart

Company Location

United States

Company Website

agencysmart.com/software/

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Retiree Administration
Retirement Plan Management

Categories and Features

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