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What is Secova DEMS?

Dependent Eligibility Management Service Secova's audit for verifying dependent eligibility helps employees comprehend the reasons for a dependent's ineligibility while clearly outlining the entire process, which fosters positive relationships with staff. This service is crucial for maintaining employee trust and satisfaction. Key Features - Minimize compliance risks in alignment with ERISA and DOL regulations. Assured savings for organizations of 6-10% after accounting for audit expenses. While competitors may possess SSAE-18 Type II certification, Secova surpasses them by also securing an ISO - 27001 credential. - Our customer support includes live-answer telephone centers equipped with IVR technology and available around the clock. Assistance is facilitated through our Participant Advocacy Services and multilingual support options. - We customize our approach for each client, creating tailored solutions that resonate with their unique corporate culture. - With extensive experience managing audit populations ranging from 1,000 to over 180,000 dependents, we are well-equipped to handle diverse client needs and challenges. Our commitment to personalized service ensures that every client receives the attention they deserve.

What is Inovalon Eligibility Verification?

The Eligibility Verification Standard significantly improves patient access and billing processes by enabling staff to effectively prioritize and assign patients, payers, and tasks during the eligibility verification workflow. This cutting-edge technology goes beyond simple eligibility checks by providing a detailed dashboard for verifying, managing, and archiving all inquiries made. It speeds up the verification process through automated enhancement, rectifying incomplete or inaccurately formatted transactions from payers. Moreover, personnel can perform multiple eligibility inquiries at once through batch file uploads that quickly confirm Medicaid, Medicare, and commercial coverage. Additionally, tasks can be easily assigned to team members, follow-up flags can be established, and eligibility documentation can be created for future reference. The management of patients across batches and the resolution of issues becomes more straightforward, requiring only a few clicks. In the end, this cloud-based, all-payer health insurance eligibility verification software not only streamlines operations and enhances the accuracy of coverage but also empowers staff to manage benefit inquiries in a way that best fits their workflow, thereby ensuring greater operational efficiency. Its intuitive design, combined with robust features, fundamentally changes how healthcare settings approach the eligibility verification process, ultimately leading to improved patient experiences.

Media

Media

Integrations Supported

Inovalon Provider Cloud

Integrations Supported

Inovalon Provider Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Secova

Date Founded

1989

Company Location

USA

Company Website

secova.com

Company Facts

Organization Name

Inovalon

Date Founded

1998

Company Location

United States

Company Website

www.inovalon.com/products/provider-cloud/revenue-cycle-management/all-payer-insurance-eligibility-verification/

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Categories and Features

Credentialing

Appointment Management
Certification Tracking
Committee Management
Document Management
Expiration Management
License Verification
Online Applications
Privileging

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