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What is SecureDesk?

SecureDesk is a self-hosted solution tailored for remote support and device management exclusively for Windows systems, ensuring that all operations are conducted through the user's own infrastructure without depending on external cloud services. It offers two distinct connection modes: attended sessions, which allow for real-time support with the consent of the end user, and unattended access, ideal for managing devices such as servers or kiosks that lack on-site personnel. For instances requiring advanced troubleshooting, technicians can utilize a SYSTEM-level shell to execute administrative commands directly on the device. At the core of its architecture is a strong encryption framework; both the technician’s console and the remote device generate their own AES-256-GCM encryption keys independently, with connections being initiated exclusively from the endpoints involved. The self-hosted relay that enables each session transmits only encrypted data and does not retain any keys, which means even the operator of the relay is unable to decrypt or access the content of the sessions. This innovative design significantly boosts security and delivers reassurance to users who are particularly concerned about data protection during remote support activities. In essence, SecureDesk stands out as a reliable choice for organizations looking to maintain full control over their data while ensuring a secure remote management environment.

What is AnyPilot?

AnyPilot serves as a self-hosted remote desktop solution equipped with end-to-end encryption, tailored specifically for IT support teams and offering features such as file transfer and centralized device management. Each session begins with a unique ID and a one-time password, guaranteeing that access is restricted by default. The connection server is hosted within your own infrastructure, ensuring that all session data remains under your organization's control at all times. Moreover, the installer can be personalized to incorporate your branding, helping clients identify a reputable source. This adaptable tool is compatible with Windows, macOS, and Linux platforms, thus catering to a diverse user base. With its emphasis on security and the importance of brand identity, AnyPilot is an outstanding option for organizations seeking to improve their support services and reinforce trust with their clients. Its robust features and flexibility make it an appealing choice for businesses aiming to elevate their IT support capabilities.

Media

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Rubix Technology

Date Founded

2012

Company Location

United States

Company Website

www.rubixtechnology.com

Company Facts

Organization Name

Gelisim Otomasyon & Yazilim

Date Founded

2004

Company Location

Turkey

Company Website

anypilot.gelisimapps.com

Categories and Features

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording

Categories and Features

Remote Desktop

Not specified

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