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What is SecureGlobalPay?
SecureGlobalPay stands out as a prominent provider of all-encompassing merchant account solutions, serving both traditional and high-risk industries. We take pride in offering tailored merchant services designed to meet the various needs of different business types, particularly focusing on high-volume merchants that might encounter difficulties during the approval process, such as those involved in ticketing, firearms, telemedicine, adult entertainment, collections, and the travel and hospitality sectors. Furthermore, we are dedicated to assisting merchants who have faced account terminations or suspensions and are eager to restore their processing capabilities. To effectively address the distinct requirements of our clientele, we maintain several business units that concentrate on specific sectors. Our team consists of experienced professionals who work closely with merchants to pinpoint the best services from our vast selection. After establishing a merchant account, we prioritize maintaining our relationships by offering continuous support and guidance to empower them in their respective fields. This unwavering commitment to fostering long-term partnerships enables us to adjust our offerings as our merchants expand and their requirements change, ensuring they remain competitive in the market. In this way, we not only facilitate immediate solutions but also contribute to the long-term success of our clients.
What is Merchant Relationship Management by NMI?
NMI Merchant Relationship Management (formerly IRIS CRM) transforms how banks, ISOs, and payment providers manage merchants—streamlining complex processes from lead acquisition through underwriting, onboarding, and ongoing compliance. Designed specifically for the payments industry, Merchant Relationship Management centralizes risk management, compliance automation, and portfolio oversight within a single, scalable platform.
The modular suite includes:
Merchant Central – A portfolio management hub for automated onboarding, residual tracking, and performance reporting.
ScanX – Advanced underwriting automation that gathers and validates KYC, KYB, and AML data in seconds.
MonitorX – Real-time compliance monitoring to flag and manage merchant risk proactively.
Each component integrates seamlessly with existing CRMs or operates as a standalone solution, reducing manual work and improving speed to activation.
Key Advantages
Built for payments, not retrofitted from generic CRMs
White-label branding to maintain institutional control and trust
Automated residuals and compliance tools that reduce errors and friction
Scalable automation for high-volume portfolios and agent networks
Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth.
Unlike legacy systems, MRM unifies fragmented processes into one modern experience that improves efficiency, accuracy, and transparency. Teams can focus less on administration and more on growth, while merchants benefit from faster onboarding and better support.
With NMI MRM, financial institutions can transform merchant management into a competitive advantage—reducing risk, boosting retention, and empowering growth at scale.
Integrations Supported
Macola
Magento
NetSuite
QuickBooks Online
Integrations Supported
Adobe Acrobat Sign
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
Refold
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$1,499 per month
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
SecureGlobalPay
Company Location
United States
Company Website
secureglobalpay.net
Company Facts
Organization Name
NMI
Company Location
United States
Company Website
www.nmi.com/products/merchant-relationship-management/
Categories and Features
High-Risk Payment Processors
Not specified
Payment Gateways
Not specified
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Merchant Management
Not specified