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What is Seerus?

Seerus and RealAdvice have launched the Review Manager, a groundbreaking tool aimed at transforming client feedback into a powerful marketing resource. By actively listening to user experiences, we continually improve our services to guarantee optimal satisfaction levels. Motivate your clients and prospective customers to assess your services, dissect market trends and target audience behaviors, and compare your performance with rival agencies both locally and across the country. This innovative solution enables you to leverage feedback effectively, boosting your business's reputation and propelling growth. Ultimately, embracing client reviews can significantly elevate your overall brand perception and attract new opportunities.

What is IntouchSurvey®?

IntouchSurvey® gives multi-location brands a way to collect customer feedback, identify concerns, and measure whether experiences are meeting expectations across the organization, region by region and location by location. It connects customer sentiment with operational performance, helping leaders understand what drives satisfaction, address issues quickly, and expand the practices that are working well. Key features include: ● Survey delivery through web, email, SMS, and additional channels ● Real-time dashboards that bring important trends and results into focus ● Custom templates for NPS, CSAT, and a wide range of feedback programs ● Branching and skip logic that tailor questions to each respondent ● Automated notifications that route urgent feedback to the right teams ● Enterprise-level rollups for tracking and comparing location performance IntouchSurvey® helps organizations stay closer to the customer, improve consistency, and make faster decisions based on reliable feedback.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€29 per month
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Keys of Growth

Date Founded

2013

Company Location

Belgium

Company Website

www.seerus.com/en/restitution/V98djNxaspUiBDgUtzFc

Company Facts

Organization Name

Intouch Insight

Date Founded

1992

Company Location

United States & Canada

Company Website

www.intouchinsight.com/what-we-do/cx-platform/survey-tool/

Categories and Features

Survey

Email Marketing

Categories and Features

Customer Satisfaction

360 Degree Feedback
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic

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