Segment Reviews & Ratings

Segment

4.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 4 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Segment?

Twilio Segment's Customer Data Platform (CDP) equips businesses with the essential data infrastructure required to prioritize customer needs in all their strategic choices. By leveraging Twilio Segment, organizations can gather, consolidate, and direct their customer information to any desired system. With over 25,000 businesses utilizing Twilio Segment, they are empowered to make instantaneous decisions, boost their growth, and provide exceptional customer experiences. This makes Twilio Segment an indispensable tool for companies aiming to enhance their customer engagement and drive success.

What is Keen?

Keen operates as a comprehensive event streaming platform that is fully managed. By utilizing a real-time data pipeline built on Apache Kafka, it simplifies the process of gathering significant volumes of event data. The robust REST APIs and SDKs provided by Keen enable event data collection from any internet-connected device, enhancing versatility and accessibility. Additionally, our platform ensures the secure storage of your data, effectively minimizing operational and delivery risks associated with data handling. The use of Apache Cassandra's storage framework guarantees that your data remains secure during transit through HTTPS and TLS protocols. Furthermore, this data is safeguarded with multilayer AES encryption, reinforcing its protection. With Access Keys, you can present data in flexible formats without needing to overhaul or restructure the existing data model. The implementation of Role-based Access Control provides the ability to define customizable permission levels, allowing for granular control down to specific queries or individual data points. This level of flexibility in user access is crucial for maintaining both security and efficiency in data management.

Media

Media

Integrations Supported

GrowthBook
Shift
Stripe
Adaptive
EchoApp
FullSession
Fullstory
FunnelStory
Humanic
Iteratively
Ketch
Kubit
Mitzu
Openli
Polar Analytics
Stackreaction
Stonly
Trackier
Uniform

Integrations Supported

GrowthBook
Shift
Stripe
SendGrid

API Availability

Has API

API Availability

Pricing Information

$120 per month
Free Version
Free Trial Offered?

Pricing Information

$149 per month
https://keen.io/pricing/
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Twilio

Date Founded

2011

Company Location

United States

Company Website

segment.com

Company Facts

Organization Name

Keen.io

Date Founded

2011

Company Location

United States

Company Website

keen.io

Categories and Features

Account Based Marketing

Campaign Personalization
Customer Segmentation
Engagement Monitoring
Target Account Identification

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Governance

Not specified

Data Integration

Not specified

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Quality

Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge

eCommerce

Not specified

eCommerce Analytics

Not specified

eCommerce Integration

Not specified

eCommerce Tools

Not specified

Identity Resolution

Not specified

Marketing

Not specified

Master Data Management

Data Governance
Data Masking
Data Source Integrations
Match & Merge
Multi-Domain
Process Management
Relationship Mapping

Personalization

Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Analytics

Not specified

Reverse ETL

Not specified

RFM Analysis

Not specified

Categories and Features

Big Data

Not specified

Data Visualization

Not specified

Embedded Analytics

Ad hoc Query
Dashboard
Interactive Reports
Mobile Reporting
Multi-User Collaboration
Self Service Analytics
Streaming Analytics

Master Data Management

Data Source Integrations
Visualization

Product Analytics

Not specified

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