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What is Sekel Tech?

Empower retail brands with multiple outlets to create a cohesive consumer journey that integrates both online and offline interactions, which in turn accelerates direct-to-consumer sales. Establish a transparent and enduring framework that enables omnichannel commerce by employing a strong foundation of first-party data infrastructure aimed at cost-efficient customer acquisition. Cultivate interaction with consumers across numerous platforms and avenues to effectively boost sales. In the current environment, consumers engage with brands through a variety of channels, such as social media, messaging apps, and search engines, often favoring in-store purchases despite their comfort with technology. It is essential to engage with customers in real time and offer them the flexibility to shop through their preferred channels. As the market evolves towards instant gratification, consumers are increasingly seeking immediate access to competitive pricing at their convenience. Moreover, capitalize on local and 'near me' search trends to connect with mobile users effectively. This strategy not only reduces costs related to consumer outreach and engagement across multiple platforms but also enables centralized oversight and management of first-party customer data, significantly improving the shopping experience. Ultimately, this comprehensive approach not only enhances customer satisfaction but also drives loyalty in a highly competitive retail landscape.

What is SOCi?

SOCi stands out as the premier CoMarketing Cloud designed specifically for enterprises with multiple locations. By partnering with brands such as Ace Hardware, Jersey Mike's, Kumon, and Ford, we enable businesses to streamline and enhance their marketing strategies across various locations and digital platforms, ensuring that efforts are aligned with brand standards while being tailored to local markets and backed by data insights. This innovative approach allows for a cohesive marketing presence that resonates with local audiences while maintaining overall brand integrity.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Facebook
Instagram
LinkedIn
Olo
Salesforce Agentforce Service
X (Twitter)

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sekel Tech

Date Founded

2016

Company Location

India

Company Website

sekel.tech/

Company Facts

Organization Name

SOCi, Inc.

Date Founded

2012

Company Location

United States

Company Website

www.soci.ai/

Categories and Features

Local Marketing

Review Management
SEO Management
Website Management

Local SEO

Not specified

Categories and Features

Chatbot

Call to Action
Machine Learning
Natural Language Processing
Reporting / Analytics
Social Media Integration

Local Marketing

Online Listings Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

Social Media Advertising

Campaign Management
Collaboration Tools
Digital Asset Management
Reporting / Analytics
Roles / Permissions

Social Media Management

Automated Publishing
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Dashboard
Reputation Management
Sentiment Analysis

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