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What is Selectron Relay?

Relay represents a groundbreaking collection of self-service applications aimed at empowering government entities. This unified platform fosters smooth collaboration across various agency functions, significantly improving their effectiveness by leveraging automation, data analysis, and community involvement. By integrating Relay's automated customer service solutions, agencies can enhance staff productivity, lower costs, and raise the quality of service delivered to citizens. For users, this translates to the convenience of accessing their information anytime and anywhere in a manner that fits their preferences. The Relay Portal distinguishes itself as a robust resource for administration and data management, providing real-time health insights, comprehensive reporting, management of outreach initiatives, customizable options, and more, all accessible through a user-friendly dashboard. Furthermore, the payment solutions that agencies implement comply with PCI standards and are validated by PA-DSS, ensuring a high level of security. This dedication to protecting payment information builds trust among both agencies and their clients, highlighting the critical nature of data security in today's interconnected world. In essence, Relay not only optimizes operational processes but also significantly enriches the experience for all stakeholders involved. By prioritizing user-friendly access and secure transactions, Relay sets a new benchmark for government service delivery.

What is Doble PowerBase?

Doble PowerBaseâ„¢ (commonly known as PowerBase) is recognized as the premier software solution for administrators responsible for managing and generating reports on the testing of protection assets, including their configurations, upkeep, and engineering documentation. This innovative application simplifies compliance with NERC PRC-005 standards while providing tools for trend analysis. PowerBase enables users to methodically organize and integrate testing and settings data collected from a variety of applications, spreadsheets, and other file types. It functions as a centralized repository for storing, analyzing, and reporting relay testing information gathered from programs such as Doble RTSâ„¢ and Protection Suite. Furthermore, the software allows users to track maintenance tasks for diverse assets such as CTs/VTs, breakers, transformers, and batteries. PowerBase features robust import and export functionalities that support seamless data exchange with other systems and testing devices. Users can customize dashboards to display critical snapshots of testing and maintenance performance metrics, which are vital for compliance officers, supervisors, technicians, and numerous other stakeholders. By consolidating essential data into one platform, PowerBase ultimately boosts operational efficiency and fosters improved decision-making processes. The software's comprehensive capabilities ensure that all relevant information is readily accessible and effectively utilized.

Media

Media

Integrations Supported

Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex

Integrations Supported

Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Selectron Technologies

Company Location

United States

Company Website

www.selectrontechnologies.com/relay/

Company Facts

Organization Name

Doble

Date Founded

1920

Company Location

United States

Company Website

www.doble.com/product/powerbase/

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

Calibration Management

Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting

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