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What is SellerRunning?

SellerRunning is a dropshipping platform designed to adhere to Amazon’s guidelines, enhancing the Fulfillment by Merchant (FBM) process for sellers through automation. This software operates continuously in the cloud, greatly minimizing the risk of account suspension by ensuring strict compliance with Amazon's dropshipping policies. Sellers can conveniently add products to their online shops, with the system automatically managing updates to prices and inventory, thereby eliminating the tedious task of manual uploads. It also supports global product sourcing from Amazon.com, allowing sellers to reach customers in 17 international markets. Key features include automatic order generation that aligns buyer orders with the seller's inventory, along with a smooth transfer of shipping details once orders are dispatched. Moreover, SellerRunning offers comprehensive order tracking, keeping sellers updated on deliveries and returns, while also automating customer feedback requests to enhance sales effectiveness. As a result, sellers can dedicate more time to expanding their businesses instead of dealing with logistical issues. This innovative approach not only simplifies dropshipping but also empowers sellers to maximize their potential in a competitive marketplace.

What is FeedbackExpress?

You can now easily commence official Amazon rating requests by leveraging the same system that drives the Request a Review feature in Seller Central, eliminating the need for manual clicks on each order and alleviating compliance worries, as the entire process is automated and fully compliant with Amazon's policies. In 2019, eDesk broadened its services by acquiring FeedbackExpress, a well-regarded tool designed to improve Amazon feedback and safely bolster seller reviews. Over the years, we have gathered essential insights from FeedbackExpress users and integrated them into the eDesk Feedback product that is now widely appreciated. FeedbackExpress users have favored the eDesk Feedback solution for its compliant and automated method of securely collecting feedback and reviews. Furthermore, they appreciate the capability to obtain reviews across various platforms, such as Amazon, eBay, Trustpilot, and Google My Business, which greatly enhances their online store conversions. This cohesive strategy not only simplifies the feedback collection process but also elevates the overall customer experience across a range of online marketplaces, fostering customer loyalty and encouraging repeat business. By consistently improving these systems, eDesk ensures that sellers remain competitive in an ever-evolving market.

Media

Media

Integrations Supported

Amazon

Integrations Supported

API Availability

API Availability

Pricing Information

$59 per month

Pricing Information

$20 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

SellerRunning

Company Location

United States

Company Website

sellerrunning.com

Company Facts

Organization Name

FeedbackExpress

Company Location

United Kingdom

Company Website

www.edesk.com/feedbackexpress/

Categories and Features

Dropshipping

Not specified

Categories and Features

Customer Experience

Feedback Management

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