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What is Semeon Analytics?

Semeon assists in analyzing and prioritizing extensive feedback from customers, employees, and marketplaces sourced from various channels such as social media, reviews, and CRM systems. The platform autonomously identifies and extracts multi-word concepts pertinent to your data, evaluates sentiment, and creates valuable dashboards for better insights. Available in over ten languages, Semeon’s technology is trusted by government bodies, security and defense organizations, brands, and institutions worldwide to enhance customer experiences, improve the quality of life for citizens, lower operational expenses, and foster growth. By leveraging these insights, organizations can make informed decisions that drive strategic improvements and innovation.

What is EnjoyHQ?

A comprehensive research system is essential for maximizing efficiency and effectiveness. By centralizing your research data, you can enhance collaboration and standardize your research processes seamlessly. Sharing insights becomes a breeze, and maintaining an organized classification system is straightforward, making it simple to manage tags, properties, and labels. Ensure data security and compliance with privacy regulations, which is why organizations, both public and private, place their trust in this system worldwide. Dive deep into your data to generate impactful reports and effortlessly connect various insights. With the ability to locate information in seconds and utilize a plethora of filters, your research capabilities are significantly enhanced. Enjoy the benefits of an AI-powered search that truly delivers. Standardizing your research practices is easy with customizable templates accessible to all team members, empowering more individuals to conduct thorough research. Additionally, integrated features provide unparalleled advantages, allowing for swift access to customer feedback while simplifying workflows that would typically require complicated tools like Zapier. Plus, there are no extra fees for uploading files of any size or format. Convert audio and video files into timestamped transcripts instantly, and gain immediate visibility into who is sharing insights, fostering a more collaborative research environment. As a result, your team can work more efficiently and effectively than ever before.

Media

Media

Integrations Supported

AskNicely
Box
Delighted
Google Docs
Google Drive
Google Meet
Help Scout
Jira
Salesforce
Slack
Trello
Trustpilot
Typeform
UserTesting
X (Twitter)
Zapier
Zendesk
Zoom

API Availability

API Availability

Pricing Information

$1200/month
Subscription and Turnkey pricing available.

Pricing Information

$25 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Semeon Analytics

Date Founded

2013

Company Location

Canada

Company Website

semeon.com/feedback-data-platform/

Company Facts

Organization Name

UserTesting

Date Founded

2007

Company Location

United States

Company Website

www.usertesting.com/platform/enjoyhq

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Virtual Personal Assistant (VPA)

Big Data

Not specified

Business Intelligence

Not specified

Customer Data Platforms (CDP)

Customer Profiles
Data Integration
Data Matching

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Qualitative Data Analysis

Collaboration
Data Visualization
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Text Analytics
User Research Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Product Management

Collaboration
Feedback Collection
Idea Management
Requirements Management
Workflow Management

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
User Research Analysis

UX

User Journeys
User Research

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